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Cinnabon/Carvel Express Ice Cream

3.6

About this business

Location details

1500 Polaris Pkwy 2nd floor, Columbus, OH 43240, middle 2nd floor, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.653 reviews
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Joe Pinnow's profile image
Joe Pinnow 
a month ago

I get it. It's a Cinnabon in a mall so our expectations weren't very high to begin with. But hey, the Reese's ice cream thing caught my wife's eye, so we stopped and ordered one. However, instead of peanut butter they used caramel to make the Sunday. A Lot of Caramel. No peanut butter at all, all Caramel. We tried to talk to the staff about it since I guess it could be an easy mixup, but the guy at the counter cut me off saying "That's just how's it made, sorry". When I tried to respond, he turned around and walked away whil... read more

Casey Roman's profile image
Casey Roman 
a month ago

I asked for a Reese Dasher shake. It was made incorrectly. I asked the rude teenager. They said it was sto be made with Carmel. They were wrong! Peanut butter sauce was supposed to be used. 

susan bloemer's profile image
susan bloemer 
2 months ago

I would give a zero if I could. I thought I would stop by the Cinnabon store at the Polaris Mall this evening around 6:30pm. The girl waiting me was extremely rude. I feel like calling the health department. It was awful. Only to get raw dough & barely any cinnamon & now sugar at all. I asked the girl if I could have a least a dab of icing on the roll. She conveyed it would another $1. Who does this? I was looking forward to coming home & having my cinnamon roll with a nice cup of tea. I might as well have thrown my money do... read more

Stephanie M's profile image
Stephanie M 
10 months ago
morgan shiflett's profile image
morgan shiflett 
a year ago

My husband and I stopped by and got a regular Cinnabon and two churros to share one bite and we had to spit it out as it was not fully cooked. The churros were very try and did not taste very good.Was extremely disappointed. 

Frequently asked questions about Cinnabon/Carvel Express Ice Cream

How is Cinnabon/Carvel Express Ice Cream rated?

Cinnabon/Carvel Express Ice Cream has a 3.6 star rating with 53 reviews. 

When is Cinnabon/Carvel Express Ice Cream open?

Cinnabon/Carvel Express Ice Cream is closed now. It will open at 11:00 a.m. 

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