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Cinnabon

2.5

About this business

Bakery with a full menu - located at the entrance of the food court near Regal Cinema 

Location details

495 Union St, Waterbury, CT 06706, Waterbury, CT, 06706, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.533 reviews
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Aly Sabia's profile image
Aly Sabia 
on Google
6 months ago

Put my order ahead of time at 5:30p. They closed at 6p. The woman who was working refused to make the order and lied saying I put my order in 5:59p (I have the evidence to prove it was at 5:30). She was not kind when she spoke to me. I emailed Management to get a refund and they told me I had to contest with my bank because they couldn't issue me a refund? They then tried to protect the rude lady for her behavior. Absolutely not okay. I now have to wait a week or so to get my money back. So do not waste your time at this est... read more

Saul Velasquez's profile image
Saul Velasquez 
on Google
10 months ago

I showed up at 10:45 and got told that the lady did not get paid until 11 and that all the time before 11 is her time to get the store ready. Why does your hours state 10 AM then? are you not paying this individual and she’s working for free? or is she bullshitting me? department of labor i’m sure would love to hear about this. 

Ant Torres's profile image
Ant Torres 
on Google
a year ago

Extremely rude, was about to close and responded to us very disrespectfully after getting ready to order. I understand she was about to close but she didn’t have to snap at us for no reason. See a lot of ratings complaining about the same lady, and clearly the management hasn’t taken them into consideration gotten rid her smh. Was craving it but instead just walked away from her rude attitude. 

John's profile image
John 
on Google
a year ago

She is very rude .. extremely disrespectful and rude . She has horrible manner. No need to identify which one. You will find out right away when you step in front of the counter to place your order This is my 2nd time going there 2 days in a row. Got the same rude manner from her. 

Whetnay Moore's profile image
Whetnay Moore 
on Google
a year ago

Best Cinnabon I’ve been to in my life wow. Yall don’t let the reviews fool you. Go here! And I wish I remember who gave me great costumer service it was a woman who was friendly and awesome! 

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Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 2.5 star rating with 33 reviews. 

When is Cinnabon open?

Cinnabon is closed now. It will open at 10:00 a.m. 

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