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Cinnabon

2.7

About this business

Location details

11025 Carolina Pl Pkwy, Pineville, NC 28134, Pineville, NC, 28134, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
2.785 reviews
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Lesly Perez's profile image
Lesly Perez 
on Google
a week ago

I had a very disappointing experience at this Cinnabon today due to one of the workers’ rude behavior. When I asked a simple question about the rewards program, the employee brushed me off and said he didn’t know, then impatiently asked “what I wanted” in a very dismissive tone. I noticed he treated the customer after me the same way, telling them “huh” and to “speak up,” which left the customer looking embarrassed and belittled. Strangely, when the next customer (a woman) ordered, he was suddenly polite, kind, and even wish... read more

dex sherif's profile image
dex sherif 
on Google
3 weeks ago

i asked for extra icing and they gave me this not even a full cup. Plus the fact of the matter is there’s no icing on the cinnamon roll at that. Would not recommend i have been to so many different ones that have been so much better. 

Epiphany Kendell's profile image
Epiphany Kendell 
on Google
a month ago

This is my second time coming to this location the first time the girls there were rude. The young lady on the smoothies was rude talking to a boy and getting short with me. And today was a young man stopped taking my order to talk to a girl. My coworker said he was in the phone taking her order. Let’s get some professional adults working. 

Jasmine Baker's profile image
Jasmine Baker 
on Google
a month ago

Cinnabon will always taste great so my review is based on customer service. After a young gentleman made a mistake on my payment an employee by the name of Danielle stepped in. Patient, professional and resolution forward is all i can say! She assisted in fixing the issue and her positive demeanor was conducive to correcting the situation with satisfaction. She's the type of employee all employers look for! Top tier customer service 

Nikole Dominique's profile image
Nikole Dominique 
on Google
a month ago

My Cinnabon was still gummy in the middle only the outside edge was edible very disappointing for 7 dollar when they use to be 4 not worth but no more wasted all my Cinnabon 

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Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 2.7 star rating with 85 reviews. 

When is Cinnabon open?

Cinnabon is closed now. It will open tomorrow at 11:00 a.m. 

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