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Cinnabon

3.0

About this business

Location details

4000 Baldwin Rd #521, Auburn Hills, MI 48326, Auburn Hills, MI, 48326, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.061 reviews
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Derek Sitto's profile image
Derek Sitto 
3 weeks ago

Very rude white lady that works there. Bought a Cinnabon. before I purchased I asked if it was fresh they said yes. So I bought it after taking one bite it was dry and had no frosting on it. I asked if they could atleast put more frosting on it because it was so dry and the rude white lady so no with a mean face on. Then told me I would have to buy a side of frosting after I just spent 6.50 on one Cinnabon. Don’t waste your time second time getting dry cinnnavon from here and they won’t do anything but be rude to you while t... read more

sehar irfan's profile image
sehar irfan 
a month ago

The customer service is horrible. I don’t know who they hire, but it should not be a racist person. This lady was an older lady, Caucasian, and on a healthier side. Hid behind the register and saying racist remarks, and calling me crazy because she didn’t give us a receipt and gave us 2 things out of the three. We realized once we walked away and looked in the bag, and went right back. Showed her the bag, and that we JUST WALKED AWAY, her statement was “you people always try and get free things, I don’t even remember you com... read more

Angela Ringo's profile image
Angela Ringo 
4 months ago

Emma and Mason had thee worst customer service I've experienced at any Cinnabon location. I made a purchase, but forgot to scan my rewards app for my freebie. Upon returning, literally 6 minutes later with receipt in hand , I was told I had to make ANOTHER purchase in order to redeem my freebie. I would suggest additional training on customer service, as it was very underwhelming. 

Mark Bisel's profile image
Mark Bisel 
5 months ago
Gail.sellers's profile image
Gail.sellers 
6 months ago

I havent been to a cinnabon in so long and had a craving for a cinnabon and got here ordered a center cinnabon ..got it to go and got home ..what they consider a "center" cinnabon is a regular cinnabon all bunched up together in a cup..side pieces were in the cup as well and they were hard and I only wanted the middle part of a cinnabon cause its soft and gooey, however I didn't get that ..then I noticed they hardly put any frosting on the cinnamon rolls which they seem to do on purpose to get ppl to spend an extra dollar fo... read more

Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 3 star rating with 61 reviews. 

When is Cinnabon open?

Cinnabon is open now. It will close at 9:00 p.m. 

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