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Cinnabon

4.0

About this business

Bakery with a full menu, located inside Colonie Center. 

Location details

131 Colonie Center, Albany, NY 12205, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.032 reviews
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Tammy Holmes's profile image
Tammy Holmes 
on Google
a week ago

I placed an order online for two classic cinnamon rolls at the mall. I went to pick them up and was told they didn't have any ready and this was around 130. The lady said i had to wait 15 to 20 minutes or i could take small 5 rolls instead. My husband and I didn't have time to wait. 5 small rolls doesn't come close to 2 large rolls. I was told the large cinnamon rolls were under cooked that's why they didn't have any available. Employee didn't care at all. 

Nisar's profile image
Nisar 
on Google
7 months ago

Excellent customer service: "I stopped by the Cinnabon location at Colony Mall, Albany and was blown away by the exceptional customer service! Branica was friendly, welcoming, and made me feel like I was the only customer in the store. She went above and beyond to ensure I had an amazing experience. She answered all my questions about their menu, She was efficient, knowledgeable, and clearly passionate about providing outstanding service. My experience was truly sweet! 

Chelsea Baldwin's profile image
Chelsea Baldwin 
on Google
7 months ago

The lady ripped me off. I got 2 cinnamon buns and a thing of frosting. I gave her a $20. She gave me $3 back. it does NOT cost $17 ! I should have got $6 back! Absolutely ridiculous. DONT GO HERE. 

Javed's profile image
Javed 
on Google
a year ago

Great service great staff and always fresh. 10/10 would recommend for a quick tasty and healthy bite. 

iMacOfDeath's profile image
iMacOfDeath 
on Google
a year ago

Hey, where's the cream cheese frosting? I remember the good ol' days when a regular Cinnamon Bun from Cinnabon meant ooey gooey goodness in every bite, soft pastry-like dough that pulls apart with ease, a cinnamon tar that oozed from every crevasse, and of course the top layer of cream cheese frosting that was thick and covered the entire creation. That was 20 years ago, and because of the healthy/nutritious arcs we as a society went through, Cinnabon altered their recipe, adjust the levels, and in the end made a wholly less... read more

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Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 4 star rating with 32 reviews. 

When is Cinnabon open?

Cinnabon is open now. It will close at 8:00 p.m.  

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