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Cinnabon
- Bakeries
- Albany, NY
About this business
Location details
131 Colonie Center, Albany, NY 12205, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ordered for it to be delivered. Wait about 30 minutes longer than the expected time. Finally I called and they said "oh your order has been sitting here we forgot. You are going to have to come get it." So you cheated me out of a delivery fee and then tell me to come get it. This is my first time ever having a bad experience with you guys. Most likely wont be returning.
I placed an order online for two classic cinnamon rolls at the mall. I went to pick them up and was told they didn't have any ready and this was around 130. The lady said i had to wait 15 to 20 minutes or i could take small 5 rolls instead. My husband and I didn't have time to wait. 5 small rolls doesn't come close to 2 large rolls. I was told the large cinnamon rolls were under cooked that's why they didn't have any available. Employee didn't care at all.
Excellent customer service: "I stopped by the Cinnabon location at Colony Mall, Albany and was blown away by the exceptional customer service! Branica was friendly, welcoming, and made me feel like I was the only customer in the store. She went above and beyond to ensure I had an amazing experience. She answered all my questions about their menu, She was efficient, knowledgeable, and clearly passionate about providing outstanding service. My experience was truly sweet!
The lady ripped me off. I got 2 cinnamon buns and a thing of frosting. I gave her a $20. She gave me $3 back. it does NOT cost $17 ! I should have got $6 back! Absolutely ridiculous. DONT GO HERE.
Great service great staff and always fresh. 10/10 would recommend for a quick tasty and healthy bite.
Frequently asked questions about Cinnabon
How is Cinnabon rated?
Cinnabon has a 3.9 star rating with 33 reviews.
When is Cinnabon open?
Cinnabon is closed now. It will open tomorrow at 10:00 a.m.
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