Cinnabon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cinnabon

4.1

About this business

Bakery with a full menu, located inside Colonie Center. 

Location details

131 Colonie Center, Albany, NY 12205, Albany, NY, 12205, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.131 reviews
Select a rating
Nisar's profile image
Nisar 
on Google
2 months ago

Excellent customer service: "I stopped by the Cinnabon location at Colony Mall, Albany and was blown away by the exceptional customer service! Branica was friendly, welcoming, and made me feel like I was the only customer in the store. She went above and beyond to ensure I had an amazing experience. She answered all my questions about their menu, She was efficient, knowledgeable, and clearly passionate about providing outstanding service. My experience was truly sweet! 

Chelsea Baldwin's profile image
Chelsea Baldwin 
on Google
2 months ago

The lady ripped me off. I got 2 cinnamon buns and a thing of frosting. I gave her a $20. She gave me $3 back. it does NOT cost $17 ! I should have got $6 back! Absolutely ridiculous. DONT GO HERE. 

Javed's profile image
Javed 
on Google
7 months ago

Great service great staff and always fresh. 10/10 would recommend for a quick tasty and healthy bite. 

iMacOfDeath's profile image
iMacOfDeath 
on Google
7 months ago

Hey, where's the cream cheese frosting? I remember the good ol' days when a regular Cinnamon Bun from Cinnabon meant ooey gooey goodness in every bite, soft pastry-like dough that pulls apart with ease, a cinnamon tar that oozed from every crevasse, and of course the top layer of cream cheese frosting that was thick and covered the entire creation. That was 20 years ago, and because of the healthy/nutritious arcs we as a society went through, Cinnabon altered their recipe, adjust the levels, and in the end made a wholly less... read more

scott dethorne's profile image
scott dethorne 
on Google
11 months ago

the man running the counter couldnt be bothered to take out hus headphones in order to hear what i was ordering. extremely rude and on top of it all he gave me 2 stale buns that were hard as rocks. completely unacceptable 

View all google reviews

Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 4.1 star rating with 31 reviews. 

When is Cinnabon open?

Cinnabon is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com