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Cinnabon

4.0

About this business

Bakery with a full menu, located on the lower level next to Dave and Busters 

Location details

120 Crossgates Mall Rd Suite 1, Albany, NY 12203, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.094 reviews
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Tara Hartgraves's profile image
Tara Hartgraves 
on Google
a month ago

My kids always love a fresh Cinnabon so we stop. We got two and when he opened the box there wasn't that much frosting. So I went back and asked if we could have a little more he said " we charge for that". Well there wasn't much to begin with. Well it melted. Thanks for being so nice and helpful to the person paying you salary. We will not be back for what we paid whats a little extra frosting. Also doesn't help you wearing gloves if you touching your phone and everything while making food. 

Farjam's profile image
Farjam 
on Google
7 months ago

Great easy to access location and great staff. Buns are always fresh and the staff is always eager to cater to any needs whenever possible. If you’re in the city definitely try it out 

Javed's profile image
Javed 
on Google
7 months ago

Great easy to access location and great staff. Buns are always fresh and the staff is always eager to cater to any needs whenever possible. If you’re in the city definitely try it out 

Zeeshan Emanuel's profile image
Zeeshan Emanuel 
on Google
7 months ago

I usually love Cinnabon and really look forward to it as an amazing treat. However, the cashier who helped us—a middle-aged brown man—was very disrespectful and threw the box towards us on the counter twice. When we told him that his behavior was rude and that he was displaying terrible customer service, he just stood there, smiling. The 6-pack we purchased was definitely not fresh; it tasted days old. For the amount of money we spent, I expect fresh products, not leftovers from previous days. I am never going back to this p... read more

Kezia Nishat's profile image
Kezia Nishat 
on Google
7 months ago

Very bad customer service 

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Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 4 star rating with 94 reviews. 

When is Cinnabon open?

Cinnabon is closed now. It will open tomorrow at 11:00 a.m. 

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