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7200 Harrison Ave, Rockford, IL 61112, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Ever since they got a new manager in there the service has gone way downhill! No more products on display, no more topped cinnamon roll packs , even though they have the stuff to make it. Hardly any selection! No communication with the customers before picking up an order on how they can’t make an order because they apparently don’t have the supplies. It’s sad they use to be good but now I’ll be driving to woodfield mall when I want a sweet treat plus that location is surprisingly cheaper too!!
Give them zero if I could , worst employees in the city. Claim everything is broken and cant make the ONE thing you sell. Nothing but attitude about us wanting to purchase their product. Flat out refused to sell us anything stating that they had nothing to sell us not even a frozen lemonade. Lazy employees , poor management , makes me wonder about the owner. This is like pizza hut saying sorry we cant sell you pizza, what a joke. This was 2 hours before they closed.
I always go to cinnabon for my birthday, this year I tried the butter beer roll, it was amazing!! I also got my free small cold brew, they definitely should offer other drinks as it was absolutely disgusting!! I threw it away.
Webt to pick up a 4-pack. One had bugs flying around in the package so told them and grab a different one. Then their point of sale equipment wasn't working and they said it was my card, I informed them it wasn't so I went next store and bought something with the same card no issues. The staff there has no training or customer service skills.
they had nothing available. i was so sad. i went 3 days in a row to get a center of the roll , they never made any.
Cinnabon has a 3.6 star rating with 74 reviews.
Cinnabon is closed now. It will open at 11:00 a.m.
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