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CINDERELLA NAILS & SPA

3.1

About this business

Location details

2799 Monroe Ave, Rochester, NY, 14618, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 7:30 p.m.
Tue9:30 a.m. to 7:30 p.m.
Wed9:30 a.m. to 7:30 p.m.
Thu9:30 a.m. to 7:30 p.m.
Fri9:30 a.m. to 7:30 p.m.
Sat9:30 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.1200 reviews
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Vanessa Noel's profile image
Vanessa Noel 
7 months ago

Highly dissapointed. I have heard horrid things about this place but I had a gift card and just wanted a simple polish change since I'm not a fan of pedicures. I thought, how bad can it be if I just want a polish change on my toes? When I tell u I will not wear sandals til they grow out I am not joking. I'm a runner and like to keep my toe nails shorter in general. I maintain the length myself. The guy asked me if I wanted them clipped. I said no, I like them short so they are fine. If they need cleaning up that's fine. So w... read more

Sue Stefano's profile image
Sue Stefano 
7 months ago

Very rude No customer service at all!Lady who answered phone had an attitude! Never recommend ! 

Yolunda Johnson's profile image
Yolunda Johnson 
8 months ago

The worst mani pedi I have ever received. They didn’t clean or soak my nails. I had to ask for my cuticles to be done. Whatever substance they used on my feet have my feet feeling hard and crusty. 90.00 dollars for my hands and feet to look worse then they did when I got in. I knew better when I walked in the door and saw the conditions were not as clean as I am accustomed to. Never again! 

Mickey Diamond's profile image
Mickey Diamond 
8 months ago

Great customer service, I would suggest this place for basic services of hands and feet. These are my real nails that ended up chipped by the end of the day. I had to go somewhere else to get my nails repaired and repainted. 

Shyhan Williams's profile image
Shyhan Williams 
8 months ago

If I could give zero stars I would the guy scrubbed my legs for pedicure for a total of 30 seconds didn’t understand one bit of anything I said even regarding my nails I said I want my nail files evenly to match the other nails and he was mind blown. He legit looked like he was gonna fall asleep and fall face first in the water. Cuts all over his hands no gloves. Squeezed the water from prior pedicure in the scrubby thing out into my water I wanted hot water I kept asking and got cold. I paid 49 bucks for the biggest waste o... read more

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Frequently asked questions about CINDERELLA NAILS & SPA

How is CINDERELLA NAILS & SPA rated?

CINDERELLA NAILS & SPA has a 3.1 star rating with 200 reviews. 

When is CINDERELLA NAILS & SPA open?

CINDERELLA NAILS & SPA is open now. It will close at 7:30 p.m.  

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