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cinch
- Automotive
- 20 New Wharf Rd, London
About this business
At cinch, we’re committed to making your motoring life easier. With cinch you can find the perfect car from the comfort of your own home, and have it delivered for free to your door. cinch provides car buyers with: Unmatched choice with over 4,000 quality used cars available to buy online, all fully vetted with a 225-point check. Easy, guaranteed part-exchange and collection of your old vehicle upon delivery of your new one. Straightforward payment and financing options. Free home delivery that lets you pick a 2-hour d... read more
Location details
Constellation House, 20 New Wharf Rd, London, N1 9RR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Want to hand over all your cash for nothing in return? Cinch it! I bought a car from Cinch for delivery on 14 July. The driver confirmed arrival that morning, then — with no warning — I was told at 1:45pm it wouldn’t come due to a fault (fuel flap issue). I had already taken a day off work, taxed and insured the car, and was left with nothing. Since then: • No delivery update as promised • No confirmed fix timeline • No accountability from customer service • No reply to a written complaint (despite a 24hr SLA) • I’m now payi... read more
Have given 1 star as can't give 0. Car arrived dirty and with damage when it had no imperfections on the website. Two tyres with very low tread, wipers split, hand brake not good and parking sensors not working. Getting help from Cinch is almost impossible. Should have had a mechanic visit today, have waited in all day (a lovely sunny Sunday) and he hasn't turned up. Not surprised as they gave cancelled several times on us. Called Cinch at 15:30 and the office is closed, although the website says 16:00. Sure I'm being fobbed... read more
I’ve had a really poor experience with Cinch after reporting a fault with my car shortly after purchase. Despite raising the issue within the first six months (and Cinch acknowledging it falls under statutory rights), the process has dragged on with no resolution. I’ve had to chase constantly by phone and email, including long calls with their team and the garage they referred me to. The garage hasn’t updated their system, and Cinch has done little to push things forward. Even after speaking to multiple staff members and bei... read more
I bought a 2017 Golf from Cinch. It looked in very good condition, it wasn't cleaned inside as much as I'd expected and smelt of dogs. No problem I'm used to graft. The car developed a few issues within the 14 day cooling off period. Cinch arranged to have me drop off to my local VW garage as I live a fair way from their own garage. They fixed everything listed amounting to £1600. Great. A few days later the car developed a much worse vibration noise, I phoned Cinch, left a WhatsApp message and sent an emailed and could not ... read more
Bought a car that came from a Marshall’s dealership that was roughly 10 months old & had 2k miles on the clock. Car arrived with an extra 469 miles on the clock also with damage to the front & back bumper. Took the car to a body shop who advised it looked like a bad smart body repair was done to the car & that’s why it looked like it did! Cost of a repair roughly £900 Cinch would not offer to pay this - so only option was to return the vehicle as Cinch could only offer to smart repair it again which was not going to help. A ... read more
Frequently asked questions about cinch
How is cinch rated?
cinch has a 2.8 star rating with 524 reviews.
When is cinch open?
cinch is closed now. It will open tomorrow at 8:00 a.m.
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