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cinch

2.8

About this business

At cinch, we’re committed to making your motoring life easier. With cinch you can find the perfect car from the comfort of your own home, and have it delivered for free to your door. cinch provides car buyers with: Unmatched choice with over 4,000 quality used cars available to buy online, all fully vetted with a 225-point check. Easy, guaranteed part-exchange and collection of your old vehicle upon delivery of your new one. Straightforward payment and financing options. Free home delivery that lets you pick a 2-hour d... read more

Location details

Constellation House, 20 New Wharf Rd, London, N1 9RR, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.8536 reviews
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S Everest's profile image
S Everest 
on Google
2 days ago

I bought a car from Cinch back in February. When it turned up I accepted the car but then spent the rest of the day cleaning it. Not because it was dirty as such. But you could tell someone had attempted to polish it in a rush. It had dried white Polish marks in the edges of every panel. Also, they'd polished it before fully removing some stubborn grease marks. Hence why I started again and spent the rest of the day cleaning and polishing. A few days later I noticed that the seat switch on the passenger seat was broken. Cinc... read more

Lucas Riddoch's profile image
Lucas Riddoch 
on Google
5 days ago

Purchased a car and had a few issues with the car and parts missing, they said that they would get the parts in and get someone sent out to fit them. This was 3 months ago… was told a date and waited about all day as they don’t give you a time until the day, didn’t reach out to me I had to contact them the next day for them to inform me that they didn’t have the parts yet. They keep delaying and delaying the appointment saying they don’t have the parts and now my warranty is about to end they won’t respond to me. Avoid at al... read more

Frankie Pope's profile image
Frankie Pope 
on Google
5 days ago

Everyone here seems to have gone into heavy detail into the massive array of problems that dealing with this company can raise so I feel like I don’t need to add anymore ! So I’ll keep it simple, cinch is the worst company I’ve ever used. Shocking in every way. 

The Knight's profile image
The Knight 
on Google
6 days ago

Any Future Cinch Customer I purchased a new vehicle from Cinch back at the end of May 2025. My car’s spent 60% of the time in Cinch Garage being repaired with multiple issues. I am now on my 3rd week in a courtesy vehicle and have had relatively no updates. All my enquiries to the Executive Customer Service, Bristol G.M’s and even the CEO go ignored and when I requested it’s time to give the car back and choose a different more reliable car they informed me it’s not possible. I work in the public service sector and must say ... read more

Bee Sz's profile image
Bee Sz 
on Google
a week ago

Best service all staff is very very good and car is amazing I can only recommend Cinch 

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Frequently asked questions about cinch

How is cinch rated?

cinch has a 2.8 star rating with 536 reviews. 

When is cinch open?

cinch is open now. It will close at 8:00 p.m.  

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