Cilia Lash & Brow Academy

Michelle Vazquez 

on Google

a month ago

I made an appointment for Amber to do my daughter’s eyebrows and another person did them instead. She cut my daughter on both eyes and did a bad job. I dropped my daughter off and wasn’t there to speak up for her, because I would never allow someone I don’t know to touch either one of our eyebrows. Amber is the only person I would allow to do any service for me. 

Miranda A 

on Google

a month ago

I booked an appointment three days in advance and paid a deposit. Fifteen minutes before the scheduled time, I received a text from Amber attempting to reschedule—with no apology. She then stopped responding entirely. I arrived to find the business closed: doors locked, lights off, no signage or notice. They had ample time to notify me or make alternate arrangements, but chose to do so at the last possible minute. I followed up multiple times over two weeks requesting a refund, but received no meaningful response. Still no r... read more

Gabby Lima 

on Google

2 months ago

Lashes were done by Amber and she did an amazing job - instant confidence boost & I loved them. Also, it’s nearly a few weeks later and they are holding up very well! I highly recommend! Update: After I booked my last appointments months back she messaged me several times to change it and eventually stopped responding. I had already paid a deposit for my next fill, but she essentially disappeared. Wouldn’t recommend for these purposes. 

Gabby Lima 

on Google

9 months ago

Lashes were done by Amber and she did an amazing job - instant confidence boost & I loved them. Also, it’s nearly a few weeks later and they are holding up very well! I highly recommend! 

Lulu Meza 

on Google

10 months ago

My first appointment at Cilia left my brows looking like a million bucks. Still, I cannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit—I might as well have been a no-show. Even with her lack of accommodation, I... read more