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Cigna
- Health & Medical
- Cheshire, CT
About this business
Location details
1072 S Main St, Cheshire, CT, 06410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This has been our primary Insurance for 18 yrs. cigna now uses the Ash company for their discounting services. Though our own company self pays the policy and cigna and ash handle paperwork only. Their customer service ppl read from charts, can’t talk to a manager, can not correctly find answers or resolve matters. Insist we pay $750 IND (deductible) and ADDITIONAL $1500 deductible for a total of $2250. Which is not their policy plainly stated and in their own app it shows the $750 applies to the $1500 indivividual OOND! Don... read more
This company has no problem accepting your premiums, but when it comes time to provide life-saving care, they turn their back on you. A close friend of mine has been denied essential cancer medication; recommended by not one, but three doctors. It’s disgraceful. If you’re looking for an insurance provider that values human life over profits, I strongly suggest looking elsewhere.
Horrible Experience After 30+ Years with Cigna I've been a loyal Cigna policyholder since 1993, originally through my employer. After retiring, I chose to continue with Cigna independently because I believed they were a trusted name in healthcare. Unfortunately, that trust has completely eroded after this most recent experience. They now have more red tape than the federal government. This wasn't my first bad experience with Cigna’s customer service. About two years ago, they sent me a letter saying my plan was being elimina... read more
I was unable to connect to customer service about my account not being set-up correctly online, so I receive an email about a claim being processed, select the link and then it takes me to a closed out account from the previous year. I can't use the chat feature- as it says I don't have an active account. When I called the CS number, after 15 minutes of dialing through menus, I spoke to a live person- who didn't know what to do, so she transferred me to the main number. Absolutely no help, no one to call to sort this out. Wh... read more
That is my dad‘s office
Frequently asked questions about Cigna
How is Cigna rated?
Cigna has a 2.1 star rating with 49 reviews.
When is Cigna open?
Cigna is closed now. It will open at 9:00 a.m.
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