Cigna

Jordan Crowson 

on Google

7 months ago

Horrible service. Charged my bank account and then cancelled my policy. Had to cancel my appointment and file a dispute with my bank because customer support muted me after I asked to speak with a manager. 

Kelsey Winston 

on Google

8 months ago

I pay for the insurance through my job. Coverage for medical and perception is not for me. There are five people at my job that were prescribed wegovy and the insurance covered it but not me. Let it be known they are all white. It's because I am black. They told me that the same insurance doesn't cover it and that I would have to pay over 4000.00 for the medication. Cigna is the worst insurance company ever. What's funny is that the state insurance covers everything. But because I work I can't apply. I called several times t... read more

Jeff Truck 

on Google

10 months ago

Big company. Refuses to fix even the simplest of issues. Dentist overcharged me. Paid with HCSA card. Cigna requested substantiation. The amount in question was the charge amount. I sent in proof of the charges. Nothing. Then they suspect the debit card. Called in and was advised that it was the overpayment amount being disputed. Told them that was never communicated. Dentist attempted to refund back on the card but since Cigna suspended the card, no refund could be made. Cigna does NOT offer pay by phone. I sent in a check ... read more

Jake Fleming 

on Google

a year ago

If I could give zero stars, I would! They are currently being sued in California for their automatic claim denial process "ProPublica reported that across two months in 2022, the insurer rejected 300,000 claims using PxDx, with doctors spending an average of 1.2 seconds to review each." I personally know two co workers being taken advantage of by this company 

John Gladden 

on Google

2 years ago

ZERO STARS - Every year they find a way to steal from my health care spending account. Class-action coming soon!!!!