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16715 Yonge St, Newmarket, ON, L3X 1X4, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wish I could give less, anti consumer from start to bitter end. Take your money elsewhere
Zero customer service: I visited this branch today to pick up my new credit card and was met with a completely unhelpful receptionist. Despite having my government-issued ID, I was told I had to go home to get my old card, no effort was made to find any alternative way to verify me! On my second visit, they didn’t even ask for any old card. They simply checked my ID and verified me by sending a text message. This made it even more frustrating to realize the first trip home was completely unnecessary. I wasted nearly more tha... read more
Honestly you expect more from CIBC when it comes to customer service. I work at TD and I’m completely familiar with how banking fees works . At TD we always offer one time expectation for our customers to reverse the fee as a good gesture showing that we actually care. I missed one payment one time and asked them to help me ,and the lady with Preet last name i believe, just simply said no CIBC is different than TD ! i guess customer relationship means nothing here. Would never go to this branch again. I was even having mortg... read more
Just stopped to get some cash. Machine gave me a torn bill . Tried to xchange it ...the staff said they have no cash. They wanted to send me to another branch, the machine would not take it back. On another occasion the machine , on a deposit, did not give me credit for the full amount. They said they would investigate and call.8 It's been months and I'm out $50.00. Always ask for help with large amounts at this branch! Get them to verify your deposit!
Preeti Kapoor sets the gold standard for banking excellence! Her professionalism, deep expertise, and genuine warmth make every interaction exceptional. Under her leadership, the entire team delivers seamless, client-focused service with integrity.Preeti resolves complex issues effortlessly and fosters a welcoming, efficient environment. CIBC is incredibly fortunate to have such a dedicated manager and community asset at Yonge & Mulock.Highly recommended
CIBC Branch with ATM has a 2.4 star rating with 78 reviews.
CIBC Branch with ATM is closed now. It will open at 9:00 a.m.
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