Church Street Dental - Family Dentist

Madyson Morais 

on Google

3 months ago

I am extremely disappointed with the service at Church St Dental. On multiple occasions, my appointments have been canceled just 30 minutes before, with no phone call, only a last-minute text message. This is incredibly frustrating, especially considering how far in advance these appointments are booked. When they do offer a reschedule, the next available date is often months out, which is highly inconvenient. To make matters worse, they have moved multiple times and when trying to resolve the issue or follow up, they bombar... read more

Lesley Ryan 

on Google

6 months ago

The dentist was very nice, the dental hygienist also. The problem came from the receptionist. They have been trying to charge my husband and I for over 3 months now. Both of us are covered by our own plans AND we both have spousal plans as well. We have called at least 5 times and sent an email with all receipts yet they can't seem to figure out that we do not owe the amount they claim we do. Every phone call has been a series of differing accounts of their practices which just went to prove that they have no idea what they ... read more

Madyson Morais 

on Google

6 months ago

I am extremely disappointed with the service at Church St Dental. On multiple occasions, my appointments have been canceled just 30 minutes before, with no phone call, only a last-minute text message. This is incredibly frustrating, especially considering how far in advance these appointments are booked. When they do offer a reschedule, the next available date is often months out, which is highly inconvenient. To make matters worse, they have moved multiple times and when trying to resolve the issue or follow up, they bombar... read more

Victoria Shannon 

on Google

7 months ago

Called an made an appointment for a checkup and cleaning, was given a date in April but called the day before my scheduled appointment to move it to a date in June, was unable to make the appointment for the second date as I began working again after maternity leave. Just called and tried to reschedule and was told I couldn’t rebook as I had “two no shows” which is untrue as they were the ones to move my appointment. Extremely unorganized and this wasn’t the first case. Prior I had to get four teeth extracted for braces and ... read more

Natalie Ross 

on Google

11 months ago

The dentist is great but the receptionist are bullies the are unfamiliar with frustration an don’t try to even have any empathy one girl has had an issue with me since high school an she is taking it out on me in the work place all I’m trying to do is get my teeth fixed I suffer so much pain an fear an I’m being told I’m being called but no record of a phone call from them no record of a text message I’ll have my phone records pulled I’m insecure an have been about my teeth all my life an they are making it impossible I don’... read more