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Chula Vista Kia Service
- Automotive
- Chula Vista, CA
About this business
Location details
540 Auto Park Dr, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Did not get called to advise me of the status of my Kia. I was told it would be 3 hours at drop off for service and since it was six hours later and I did not hear from any one, I just went in on my own. Then I had to wait another half hour to get the car. During the course of the day I tried to call service several times but there was no answer. I called parts twice to get a live person and they just sent me to voicemail. I finally called sales and the woman was nice enough to find someone to call me back.
My experience was wonderful. Gilbert helped me with my service for a Kia K4. I have a warranty so it’s all covered but I was still treated respectfully and with great service. I have always gone to Kia Service Centers and this is the best one by far. No one tried to upsell me on unnecessary things for the car, they told me it’s in great condition. Last time at another Kia I was pressured to upgrade EVERYTHING. I chose not to, because I was really put off by it, and I expected the same this time. But I was only informed of an... read more
Very bad customer service. Hard to get in contact with anyone for an update. Car was there for a week and within days of getting the car, the issues had returned.
Bad customer service from service department thin slim gentleman even ask to speak to service manager frank said he is in a meeting not available no business cards available either i called in left a message for frank 2 days after still no call returned
Horrible service!! Had an appointment waited for an hour and a half, when came in to ask how much longer, my vehicle hadn’t even been put in to service. After complaining I was treated horribly by service advisor Armando. Decided to call service advisor manager to complain Anthony Correa(twice) left message never returned my call. Called GM Dan V. Twice left message and also nothing. Needless to say, I will never come back and will definitely will never refer anyone!! Pésimo servicio!!
Frequently asked questions about Chula Vista Kia Service
How is Chula Vista Kia Service rated?
Chula Vista Kia Service has a 2.9 star rating with 27 reviews.
When is Chula Vista Kia Service open?
Chula Vista Kia Service is closed now. It will open tomorrow at 7:00 a.m.
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