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Chula Vista Kia Service
- Automotive
- Chula Vista, CA
About this business
Location details
540 Auto Park Dr, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The other day I made an appointment, I arrived earlier so I can do all the paper work process. They told Me my car was going to be ready in 4 hours, when I got back after the time they told me they didn't know where my car was they made alot of excuses. Until I told them that I had things to do that I Couldn't wait no more time and I needed my car back in less than 5 minutes they had it ready for me to leave with no service done. After 10+ years of being KIA customer, I realized there service is the same as their cars 💩💩.
Did not get called to advise me of the status of my Kia. I was told it would be 3 hours at drop off for service and since it was six hours later and I did not hear from any one, I just went in on my own. Then I had to wait another half hour to get the car. During the course of the day I tried to call service several times but there was no answer. I called parts twice to get a live person and they just sent me to voicemail. I finally called sales and the woman was nice enough to find someone to call me back.
My experience was wonderful. Gilbert helped me with my service for a Kia K4. I have a warranty so it’s all covered but I was still treated respectfully and with great service. I have always gone to Kia Service Centers and this is the best one by far. No one tried to upsell me on unnecessary things for the car, they told me it’s in great condition. Last time at another Kia I was pressured to upgrade EVERYTHING. I chose not to, because I was really put off by it, and I expected the same this time. But I was only informed of an... read more
My service advisor literally ghosted me. Kia has been trying to reach out but have no response from the dealership
Brought my kia in for an alignment and some other work. When i got my van back the steering wheel vibrated so hard and pulled to the left mor than when i brought it in. i had to bring it back to redo the alignment. when i got it back they informed me the rear tire had a puncture oon the side wall with a fast leak, which it didnt have before. the service tech was very rude and pushed to get me out. when i brought it into discount, they informed me I no longer had 4 matching tires that I had the week before I bought it into ki... read more
Frequently asked questions about Chula Vista Kia Service
How is Chula Vista Kia Service rated?
Chula Vista Kia Service has a 2.7 star rating with 30 reviews.
When is Chula Vista Kia Service open?
Chula Vista Kia Service is closed now. It will open at 7:00 a.m.
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