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Chuck E Cheese's

3.9

About this business

Location details

24399 Michigan Ave Michigan, Dearborn, MI, 48124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,354 reviews
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Kelli J.'s profile image
Kelli J. 
14 years ago

Amazing Guest Service – We had just been there celebrating birthdays! It started off horribly, I mean bad! We went to the mgr on duty, Anthony and he is the BEST MGR EVER!! I cant say enough for Mr. Anthony(as my boys called him!) He went above and beyond any normal "make it better complaint." He had amazing customer/guest service. He had an ever better personality! It was just an amazing birthday party for my 6 year old. Chuck E. Cheese came out for another childs party and spent his time with them. Then instead of just ret... read more

gpots's profile image
gpots 
14 years ago

this place is a mess – avoid. 

sylvie1313's profile image
sylvie1313 
14 years ago

Great place for young kids – Love this Chuck E Cheese. My daughter has chosen to come here for every birthday and good report card for the last two years. The staff is extra friendly and they always make sure we have a good time. Last year they made her a super star for her birthday. I'm expecting the same this year. 

Richard Moore's profile image
Richard Moore 
14 years ago

DO NOT VISIT THIS RESTAURANT!! – My recommendation is to avoid the Rocky Mount Chuck E. Cheese franchise at all cost. On July 29, 2011, my 3 year old son was in a toddler play area and was attacked by a 13 year old and 14 year old (both boys) who were trying to steal tokens. The older kids' mom refused to offer any apology (she did acknowledge that her kids had a "hitting" problem). The manager was contacted. The manager offered no acknowledgement of the assault and no apology for the action that took place. The manager woul... read more

MysteryShopPro's profile image
MysteryShopPro 
15 years ago

find another location! many are close by! – time for my first bad review. i initially created my citysearch account to make sure the people/companies that shined really got the recognition they deserve, but i just cannot with a good conscience leave out mention of places that you absolutely must avoid. and this is on the top of that list! the norwalk chuck e cheese has the most unprofessional workers i have seen in any business. period. i dont mind that they are young teenagers who sought first-time part-time jobs. that's fi... read more

mari714's profile image
mari714 
15 years ago

Awful Experience will never go back. We went to celebrate my nieces 6th birthday, so we have 28 people in our party. As soon as we walk in the place was freezing, (maybe 70 degrees). So I asked the manager if he could adjust the AC a little and he said, 

mommyz4boyz's profile image
mommyz4boyz 
15 years ago

Awful! – We took our boys there to celebrate our youngest turning 3. We weren't surprised to see the place crowded, and were pleasantly surprised that there were a lot of empty and clean seating areas. However, that was the ONLY plus. The place is under construction with no visible warning signs anywhere to be seen. Although, it didn't look like dangerous construction areas. There is black plastic hanging from floor to ceiling all over the place. Most of the toddler area toys/games were out of order only leaving the climbing... read more

donttakeyourkidshereever's profile image
donttakeyourkidshereever 
15 years ago

YOUR CHILDREN ARE NOT SAFE HERE – This is a warning for all parents. I held my daughters 4th birthday party here and she contracted MRSA. For those not in the know this is a virulent staph infection. Staph skin infections, including MRSA, generally start as small red bumps that resemble pimples, boils or spider bites. These can quickly turn into deep, painful abscesses that require surgical draining. Sometimes the bacteria remain confined to the skin. But they can also burrow deep into the body, causing potentially life-thre... read more

Just Somebody's profile image
Just Somebody 
15 years ago

It was good enough - – Well, when I went there - I walked in and it's packed. My favorite part WAS the show, until I realized it wasn't even on. Then I saw some little baby-like kid by the blue-screen and he/she was dancing on the TV's. I guess that's what CEC calls "entertainment", or they just don't really have any technicians... Then, they were supposed to have the mouse come out live, and nobody came out. Did they forget the time or something, who knows... The pizza was just BLAH. I was worried about the cheese, being la... read more

Frequently asked questions about Chuck E Cheese's

How is Chuck E Cheese's rated?

Chuck E Cheese's has a 3.9 star rating with 1,354 reviews. 

When is Chuck E Cheese's open?

Chuck E Cheese's is closed now. It will open at 9:00 a.m. 

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