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Chubb Fire & Security
- Home Services
- London, ON
About this business
Location details
582 Newbold St, London, ON, N6E 2W9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trying to retrieve an inspection report and there is nobody that will call you back or respond to an email. Terrible customer service.
Imagine being called in the middle of the night to be informed by an automated message that your business is being robbed with no other details than that and to press 1 for an operator or 9 to ignore. Press 1 and wait 25 minutes in the middle of the night with no answer and no understanding of what’s happening at your business. That’s Chubb customer service!! Pathetic.
Even though it is statistically impossible, Chubb somehow manages to have a "higher than normal number of calls". Be perpared to sit on hold for a long time. At least 10 minutes. For a company this size, this is utterly pathetic.
With the amount of competitive options out there, I would avoid using Chubb Edwards. There is no accountability or customer service.
Ignore alarms completely and do not care if they get to you. No response to emails and phone calls are a minimum half hour wait for help they can't give
Frequently asked questions about Chubb Fire & Security
How is Chubb Fire & Security rated?
Chubb Fire & Security has a 1 star rating with 7 reviews.
When is Chubb Fire & Security open?
Chubb Fire & Security is closed now. It will open at 8:30 a.m.
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