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12430 Auto Dr, Clarksville, MD, 21029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Terrible customer service, all they did was pass me to the next person on the phone. Nobody wanted to do their job and answer a simple question about a part number.
I waited 2 hrs 15mins for an oil change and tire rotation that NEVER came. They knew I was waiting with my truck, but no indication of how long I'd be waiting. I was at least another 45mins out before my turn. It's obvious that waiting customers aren't given any consideration.
(UPDATE) Not a fan of the redecorating. The business area is uncomfortable and noisy. One of the best, even under COVID-19 restrictions. The key to waiting customers is managing their expectations. The Service Department did this well.
Chrysler Jeep Dodge RAM Service Center has a 2.9 star rating with 7 reviews.
Chrysler Jeep Dodge RAM Service Center is closed now. It will open at 7:00 a.m.
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