Chrysler Dodge Jeep Ram Service Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chrysler Dodge Jeep Ram Service Center

3.8

About this business

Location details

1711 W Lucas St, Florence, SC, 29501, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
3.813 reviews
Select a rating
Dana Sullivan's profile image
Dana Sullivan 
on Google
7 months ago

Please do not bring your car to this dealership. Next time, I will be sure to make the drive out of town to be able to actually get some service done on my car. My car was towed in on the 19th with a push-to-start button issue. I spoke to the gentleman in person the next morning and made sure they had the keys, knew what the issue was, and where the car was located in the parking lot. I had also scheduled an appointment online as well for the earliest available, the 22nd. On the 24th, which was 4 days after my car had been b... read more

Katherine Davidson's profile image
Katherine Davidson 
on Google
a year ago

Over, above, and beyond. 

Mike Moore's profile image
Mike Moore 
on Google
a year ago

What a great customer service experience! THANKS! Long story short, I had vehicle issues while traveling through SC. Your team relieved the stress by just having GREAT PERSONALITIES and being VERY COMPETENT! I was back on the road in minimum time! Thanks again to Gary Cooper and Stacy Simon!! I will be back! 

Justin Hudson's profile image
Justin Hudson 
on Google
a year ago

Terrible service department. No employees, no one answers the phone. When you finally do speak to someone they can't answer your questions. They've had my jeep going on three weeks with no communication or status updates. We are members of the jeep wave program and my case manager has the same problems getting information from the dealer as I do. Pitiful.. This is a warranty issue and the last I talked to the case manager she was elevating this to the administrative level. Let's see if that gets anything done. Update: they d... read more

C B's profile image
C B 
on Google
a year ago
View all google reviews

Frequently asked questions about Chrysler Dodge Jeep Ram Service Center

How is Chrysler Dodge Jeep Ram Service Center rated?

Chrysler Dodge Jeep Ram Service Center has a 3.8 star rating with 13 reviews. 

When is Chrysler Dodge Jeep Ram Service Center open?

Chrysler Dodge Jeep Ram Service Center is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com