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If you get into a collision or need routine maintenance to keep your vehicle running smoothly, there's no need to worry! At South Shore CDJR, our parts and service departments have been deemed "essential businesses" and are officially open. As always, our on-lot certified technicians are here to diagnose your car's issues, then fix them quickly and efficiently. However, our top priority is keeping South Shore CDJR customers safe, so we now have limited appointments at the dealership and offer shuttle services for one individ... read more
190 Sheridan Blvd, Inwood, NY, 11096, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Disgusted!!!! Took my vehicle for A/C they added freon but never diagnosed the vehicle in August of 2024 charged me $800. A 2020 never had a single issue this service manager tells me using the defoster during winter would run out the freon less than a year later? 2025? Just did inspection this year nothing found but because the A/C was doing the same exact thing all of sudden I have several leaks cracks radiator compressor ect $4694 of repairs telling me I don't have a warranty but under the warranty there were no cracks pa... read more
I would by far say this is the worst dealershipin NYC.. so bad the sales man even told that the service is absolute dog shit.. so let’s start here on June 28th I brought my car in for service.. which I was first told maybe a couple of days for the part cool.. I call a few days later it turned into a week maybe 2 weeks ok cool.. I decided to call on July 3rd and was told the part wasn’t coming in until august 17th. Which was way too long to wait . So we agreed for me to come get my truck on the way there. I was notified that ... read more
South shore dodge jeep and ram servicing dept on Sheridan Blvd in Inwood is terrible! They are unprofessional, they could not give my jeep a simple update when my screen kept freezing and instead tried to sell me a new radio for $2500. They are a rip off. After factory resetting my car my radio works now. DO NOT GO THERE!! I also went there for a recall in the past and walked out spending $800 for what I later found out were easy things. THEY CHARGE $130 TO CHANGE THE CABIN AIR FILTET WHICH OS REDICULOUSLY EASY AND CHEAP! A ... read more
After only completing half of the service that they were supposed do on my vehicle I received a survey via email which I filled out honestly expressing all my concerns, when I went back to complete the service that they originally forgot to do, they informed me that I am no longer welcome at their dealership because they weren't satisfied with the results of the survey that I filled out. I honestly thought the purpose of the survey was for me to inform them how they can treat me better next time, but I guess not, they lost a... read more
Came in requesting a simple battery or module reset after replacing both batteries, which is known to require Chrysler-specific software. I was told the only option was a $325 diagnostic that would only be waived if I paid for additional repairs. No attempt was made to honor my direct request. Felt like an upsell more than a service. Disappointed, especially after hearing from multiple mechanics that a reset is the only real fix.
Chrysler Dodge Jeep Ram Service Center has a 2.9 star rating with 303 reviews.
Chrysler Dodge Jeep Ram Service Center is closed now. It will open at 9:00 a.m.
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