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Chrysler Dodge Jeep Ram Service

4.5

About this business

Suburban CDJR of Troy, Call (248) 585-8800 is part of the Suburban Collection which is MICHIGAN'S LARGEST INVENTORY. As the #1 volume dealer group in Michigan, The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! USED CAR PEACE OF MIND. ‚Ä¢ 7-Day Exchange: If you're not 100% satisfied with your used vehicle purchase, we will exchange it for another one within the first 7-days! ‚Ä¢ 3-Month, 3,000... read more

Location details

1790 Maplelawn Rd suite #100, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.5366 reviews
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Semaj Ray's profile image
Semaj Ray 
on Google
3 months ago

Markel provides excellent customer service everytime I bring my vehicle for service. He’s very diligent, professional, and always clearly communicates the necessary repairs and maintenance options with patience in mind. He makes it a very seamless process. 

Stephanie's profile image
Stephanie 
on Google
7 months ago

Don't know what happened to these guys. I've taken vehicles here for years, but quality has really been falling. Most recently, they kept my Jeep for 12 days for wheel bearings, and have been "waiting for parts" for six months. From the reviews, seems I'm not the only one. Already contacted Fred, resulting in another "waiting for parts" message from Kyler, but that was April. My last message in May was just ignored. It's August, now, so that seems to be their current best service, these days. Sorry to see a once-great servic... read more

Erin Hannum's profile image
Erin Hannum 
on Google
8 months ago

I would give this place zero stars if I could. They have had my car for almost five months for a leaky sunroof. Any time I contact them, l get a generic response about how they don't have an estimate for the part delivery. How does it take multiple months for a sunroof seal to be delivered? I found the part myself on Mopar's website and it could be delivered to my house in three days. I don't buy it. Go literally anywhere else if you want to see your car again. Update 7/18: Still don't have my car back. Emailed the person th... read more

Ken Lemon's profile image
Ken Lemon 
on Google
8 months ago

It's great when their AI for phone calls can't do anything. 

Edward Assad's profile image
Edward Assad 
on Google
a year ago
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Frequently asked questions about Chrysler Dodge Jeep Ram Service

How is Chrysler Dodge Jeep Ram Service rated?

Chrysler Dodge Jeep Ram Service has a 4.5 star rating with 366 reviews. 

When is Chrysler Dodge Jeep Ram Service open?

Chrysler Dodge Jeep Ram Service is open now. It will close at 6:00 p.m.  

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