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Chromagen Solar & Energy Solutions (Queensland)
- Consumer Services
- Meadowbrook, QLD
About this business
Location details
13/23 Badu Ct, Meadowbrook, QLD, 4131, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked for this mob for a year and a half. Place has gone to absolute shit since their old warehouse manager Drew passed away. The guy they have now running the place is completely insane, he has threatened a few staff with physical violence and even said some very horrible things about women in general.
They don't answer the phones. Can't talk to management about issues. Worst company I have EVER dealt with. Disgraceful and unethical.
If I could give 0 stars, I would. The product is junk and would not recommend. Unit installed during our build a few years ago and it has never worked properly. Gas system runs for a few minutes then shuts off. Customer service sent out a technician who was fantastic. He reset everything and it was good for maybe a month then started doing the same again.
Worst customer service I've ever experienced. Installed a faulty hot water system, tried to refuse to cover it under warranty even though it failed with its first use. 4-5 months with no hot water and numerous (10+) calls and emails with little to no response. Get you shit together.
Hot water system has stopped working. We ran out of hot water Thursday night, contacted them Friday morning and were told a technician would be out on Tuesday. The technician never showed and no reply from Chromagen as to why or an update.
Frequently asked questions about Chromagen Solar & Energy Solutions (Queensland)
How is Chromagen Solar & Energy Solutions (Queensland) rated?
Chromagen Solar & Energy Solutions (Queensland) has a 1.6 star rating with 44 reviews.
When is Chromagen Solar & Energy Solutions (Queensland) open?
Chromagen Solar & Energy Solutions (Queensland) is open now. It will close at 4:00 p.m.
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