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Chromagen Australia

3.5

About this business

Location details

17-23 Redwood Dr, Dingley Village, VIC, 3172, Australia

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 4:30 p.m.
Wed08:00 a.m. to 4:30 p.m.
Thu08:00 a.m. to 4:30 p.m.
Fri08:00 a.m. to 4:30 p.m.
Sat08:00 a.m. to 4:30 p.m.
SunClosed
3.5944 reviews
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Brad Lovett's profile image
Brad Lovett 
a month ago

AVOID THIS COMPANY ... Absolutely terrible service. I'd rather not give them a star at all . All promises at the start of the unpleasant journey. Which was an experience of unanswered calls. Calls not returned. After this experience the air conditioning was not installed or supplied through this company . Still to this day I have not had a call or email back .. I have since had a fully ducted system installed super quick service and install by a very professional team. 

Haci Cakar's profile image
Haci Cakar 
2 months ago

Hws came as in new home package. We had water tempreature problems while having shower , adjusting again from tap handle was an easy solution.But doing it everyday in shower is not a fun thing while your head and face covered by foam. It got a leak after six years installed.It had five years warranty.Chromagen Australia asked over a thousand to replace it.We decided get rid of whole useless ,cheap, rusty Chromagen HWS and bought a new heat pump Hws. Off course a different brand this time. Spend your hard earning money on som... read more

Craig Perkins's profile image
Craig Perkins 
2 months ago

Would give it zero if I had the option. One of the most complacent customer service departments I have ever had to deal with. Product not wonderful either. It’s not worth the aggravation. Avoid at all costs and look for another option. 

Corinna Stewart's profile image
Corinna Stewart 
2 months ago

Fantastic to deal with. Chris in particular went over and above for customer service. Very happy 

John's profile image
John 
2 months ago

Chromagen has completely ignored multiple emails. Extremely poor customer service and very frustrating to deal with. 

Frequently asked questions about Chromagen Australia

How is Chromagen Australia rated?

Chromagen Australia has a 3.5 star rating with 944 reviews. 

When is Chromagen Australia open?

Chromagen Australia is closed now. It will open tomorrow at 8:00 a.m. 

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