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Christian Brothers Automotive Midlothian-Huguenot
- Automotive
- Richmond, VA
About this business
Location details
1680 Mall Dr, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“Response from the owner 4 hours ago Nita, we’re sincerely saddened to hear about your experience with your 1997 Camry’s transmission. Given the age of the vehicle, finding suitable parts was indeed challenging. Our team went to great lengths, locating and inspecting 7 transmissions before installing and rebuilding one that met our standards. Regarding the rental car reimbursement, we issued multiple checks to cover your costs. However, it seems they were either not deposited or picked up. We apologize for any confusion and ... read more
The original problem was exhaust fumes in vehicle and tapping noise underneath when driving. I took it in to get diagnosed and CB determined I needed a new exhaust manifold as my bolts had rusted and broken off causing the condition. This was a very costly repair, in which I had them perform. A short time after getting it back the issue persisted and was never fully fixed as I could still smell fumes in the cabin when running the AC and Heat in non-recirculation mode, and the tapping still existed. I waited awhile as it's ve... read more
Incredible customer service. We had just been there the day before when we noticed a headlight was out and our car was making a new noise. The did the repairs complimentary, were very apologetic about missing the headlight being out, gave my wife a rose, and kept up their awesome service transparency.
Called the other day to set up an appointment for an inspection and they got me booked quick, and they were also very polite! Great price, great service, will definitely be coming back!
They have good customer service which I appreciate but you pay for it. They are VERY high. We got a quote for over $700 to fix a little part in our engine and took it somewhere else and got it fixed for $125. Maybe they are just that much more thorough but previous experience makes me doubt that. We got our breaks replaced at Christian brothers a month prior because they were squeaking and after the break replacement they were still squeaking. They said this can happen but if they are going to charge such high prices I would... read more
Frequently asked questions about Christian Brothers Automotive Midlothian-Huguenot
How is Christian Brothers Automotive Midlothian-Huguenot rated?
Christian Brothers Automotive Midlothian-Huguenot has a 4.8 star rating with 656 reviews.
When is Christian Brothers Automotive Midlothian-Huguenot open?
Christian Brothers Automotive Midlothian-Huguenot is open now. It will close at 6:00 p.m.
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