Christian Brothers Automotive Hendersonville

s g. 

on Birdeye

2 days ago

Went in knowing I needed a coolant sensor changed (I'm a mechanic on cars and planes) and told the guy at the counter. He stated he needed to "test" it and that ran $190.00. I told him fine and then got the shock of my life. I got the diagnostics back and read how after resetting the error code, the vehicle ran fine, temp held fine and yet they came out with a quote, to change out my thermostat, because it stuck. It isn't because I can see the temperature gage move up and down even though it isn't reading properly. And besi... read more

john V. 

on Birdeye

a week ago

A name like Christian Brothers suggests to customers that they have found an honest repair shop. Unfortunately, that was not my experience. I have an Endurance extended warranty, and at other repair facilities I have paid the $100 deductible and left with a properly functioning vehicle. In this case, I brought my car in for a window regulator (the part that raises and lowers the window; approximately $59 shop cost) and a radio that was not working (approximately $225 shop cost for a replacement). I later received a call stat... read more

john V. 

on Birdeye

a week ago

A name like Christian Brothers suggests to customers that they have found an honest repair shop. Unfortunately, that was not my experience. I have an Endurance extended warranty, and at other repair facilities I have paid the $100 deductible and left with a properly functioning vehicle. In this case, I brought my car in for a window regulator (the part that raises and lowers the window; approximately $59 shop cost) and a radio that was not working (approximately $225 shop cost for a replacement). I later received a call stat... read more

Samantha S. 

on Birdeye

a month ago

As a woman I would not choose CHRISITIAN bros. They have lied twice now. When I told them what I needed done they assumed what I needed. The manger made it a point in very little words that I didn't know what I was talking about. "It's probably just dirt on your brakes". Also it should not take two weeks to to get a quote you should know prices automatically. They over price parts and the last service received suspension and struts have not been right since. Then when caught in a lie they want to blame someone who no longer ... read more

Lannie A. 

on Birdeye

a month ago

Christian Brothers charged me twice for the same issues I originally brought my vehicle in for. The VSC, TRAC OFF, and engine lights were on, and the AC/Heater was making a grinding noise. I have CarShield, and they approved and paid for the AC/Heater compressor. In addition, Christian Brothers stated that the EVAP/charcoal canister needed to be replaced. It took 2–3 days for them to receive the canister, and then I was told it was the wrong part. They spent another 2 days searching for a replacement. I paid $985.00 for thes... read more

Anthony G. 

on Birdeye

a month ago

The name is deceiving. The business model they use to "inspect" and then "recommend" repairs seems very transparent and promising. However, a 2500 brake job shouldn't lead to me coming back a month later with a "suspicious cut" in my brake hose. Could this have been a possible oversight during the last inspection and repair? Normal wear and tear? Possible mechanic error, caused by a tool during installation? Maybe. But to deflect any responsibility or accountability and insinuate that it's my fault and "someone in my persona... read more

Lannie A. 

on Birdeye

2 months ago

Be Careful using Christian Brothers for any repairs!!! I am a 73‑year‑old senior citizen who takes excellent care of my property, which is why my 4Runner is in such great condition. I had several reputable shops I could have taken my vehicle to, but Christian Brothers came recommended. Unfortunately, this has turned out to be the biggest and most costly mistake I have ever made. I brought my 4Runner to Christian Brothers because the engine, VSC, and TRAC OFF lights were on. I was later informed that the EVAP system and charc... read more

Erwin N. 

on Birdeye

2 months ago

Tom at Christian Brothers on Higley was fantastic. My truck needed major repairs and Tom walked me through all details and options. He followed through with everything in a timely manner. I strongly recommend Christian. Brothers on Higley for all auto repairs. 

Dan W. 

on Birdeye

8 months ago

First off, they are professional in their interactions with customers. My first experience ended with a positive results with my extended warranty repair. My most recent, however, not so much. I had a major issue when my battery drained and the radio was blank. I charged the battery and took it in. They tested and said everything checked out. A week later the same issue...battery dead. They determined my problem was a bad cell in my battery. Why the battery was not checked the first time does not make sense. My firs... read more