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Chirp
- Consumer Services
- Lehi, UT
About this business
Location details
3900 N Traverse Mountain Blvd Suite 300, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Chirp contour massage was replaced under warranty.
My Chirp contour massage table after two months is broken. It started making sounds like a wheel was skipping two weeks after I bought it and has progressively gotten worse so that now I can’t use it. I contacted Chirp and they told me to file a warranty claim. I tried to on their website but I couldn’t get my video to load. I contacted them again and informed them I was having problems. I’m still waiting for a response after i sent them my concern.
They do not honor their warranties. Beware of chirp wheels snapping and causing injury to your back! Maddie from Customer Service made sure to let me know she would give me 10% off a new one though but they would not honor their 10 year warranty. I don’t particularly care if it’s now a 1 year warranty. When I bought mine it was 10 years. I have a receipts, order numbers, etc. In today’s economy you’d think companies would do their best to maintain good customer relationships. Won’t buy from Chirp again.
Sent me a broken contour that stopped working after 15 minutes. Customer service, if you can call it that, is totally unreachable. 3 emails, 3 voicemails and not one human being. 700 bucks out the window for a piece of junk, and nobody to fix it. Great. Just what I needed today. Get it together Chirp. Your customer service is a joke.
Amazing product, and concept. Love how it is easy to use and works fast!
Frequently asked questions about Chirp
How is Chirp rated?
Chirp has a 4.8 star rating with 1,145 reviews.
When is Chirp open?
Chirp is closed now. It will open on Monday at 9:00 a.m.
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