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ChiroTouch
- Technology
- San Diego, CA
About this business
Location details
9265 Sky Park Court #200, San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT SWITCH TO THE NEW CLOUD OPTION!!!! Our business lost thousands of dollars because claims weren’t going through properly. We kept trying to get it fixed and customer support couldn’t make it happen. And then when we needed to pull over all of our patient files, notes, etc when we switched to another program I had to do it all manually BECAUSE they don’t offer any way to mass download. They “helped” me download a list of “all of our patients” so I could spend months manually transferring information before they deleted ... read more
I am extremely disappointment in the recent customer support. While ChiroTouch is great in other aspects like the software it's self and the CT Engage options, I am beyond frustrated on how long it is taking for a manager to call me back and help me with a support ticket that was posted June 18, 2025. I have called over 5 times and opened more tickets on the CT community page, but no luck with anyone trying to help. I have spoken to several VAs that aren't able to assist me, they are unable to transfer me to a manager in the... read more
Buyer of Add ons beware!!! About a month ago I got an email of a new product called CT engage. Our office was excited for this as it’s a solution for our company was looking for. We connected to the sales person Lars, who was great who sent me a link to a video of all of the features that CT Engage could do for us. I had all our doctors watched the video and then had our staff watch the video so everybody was super excited about being able to two way text our patients and do voicemail reminders from our main number. We conne... read more
I recently switched from the server version to the cloud and I am incredibly disappointed with the software. I switched mainly due to the inefficiency with the server software as it gets slower and slower the longer you are in practice. The cloud version was supposed to resolve the issue, but there are so many bugs and poor design choices that I am not sure it was worth it. Certain functions are far more difficult than they should be. Basic functions are missing. For example, patients are able to sign in electronically, but ... read more
Frequently asked questions about ChiroTouch
How is ChiroTouch rated?
ChiroTouch has a 4.3 star rating with 735 reviews.
When is ChiroTouch open?
ChiroTouch is closed now. It will open tomorrow at 8:30 a.m.
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