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Chipotle Mexican Grill

2.2

About this business

Location details

1655 Boston Rd #500, Springfield, MA 01129, Springfield, MA, 01129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.277 reviews
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Yessenia Catala's profile image
Yessenia Catala 
a day ago

⭐ **1-Star Review – Extremely Disorganized, Unprofessional, and Disappointing Experience** This was one of the worst experiences I’ve had at Chipotle. It took **45 minutes just to receive two bowls**, which is completely unacceptable. The restaurant appeared extremely disorganized, the line was nearly out the door, and the entire operation seemed overwhelmed. The food quality was just as disappointing. The rice was undercooked, and the beans were still hard when I tasted them. They did not taste properly prepared, raising ... read more

Richard Nicks's profile image
Richard Nicks 
a week ago

The worst chipotle I have ever been too. The workers are so lost. Please shut this chipotle down or get new workers. 

Yvette Charbo's profile image
Yvette Charbo 
2 weeks ago

The new one at Springfield, MA Springfield crossing It's very good 

Jack Carriere's profile image
Jack Carriere 
2 weeks ago

This is genuinely the worst chipotle maybe in the entire state. Never go here. Takes forever, workers are clueless, an absolute joke. 

Ju Ju's profile image
Ju Ju 
3 weeks ago

The night crew here was so terrible and unprofessional. Letting customers sit and wait. Letting 1 guy work the line “while he’s asking for help” Wow but it’s to be expected unfortunately. People just don’t care 

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 2.2 star rating with 77 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is closed now. It will open on Monday at 9:00 a.m. 

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