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Chipotle Mexican Grill

3.1

About this business

Location details

16101 W 87th St Pkwy, Lenexa, KS 66219, Lenexa, KS, 66219, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1507 reviews
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Nate Carr's profile image
Nate Carr 
a day ago
Hannah Franklin's profile image
Hannah Franklin 
6 days ago

Honestly, one of the worst customer service experiences I’ve had at a Chipotle. The employees were rude, dismissive, and seemed completely uninterested in helping customers. The restaurant wasn’t even busy, so there really wasn’t much of an excuse for how slow and careless the service was. At one point, I asked for white rice and was told they were completely out, even though the container was visibly about HALF FULL. I genuinely don’t understand how that could be considered “empty.” Basic requests were repeatedly misunder... read more

Luis angel baez Jim�nez's profile image
Luis angel baez Jim�nez 
a week ago
The Fiber Account's profile image
The Fiber Account 
a week ago

I order meat + rice. Then add additional meat. Nothing else. No condiments no nothing. It is a 3-pointer PLUS extra meat. I do this 3 times a week. I tell the people doing the ordering many times to ensure they do it because some employees don't understand. Then the manager has to help and I tell her as well. It only saves about $2.00 but I come here around 150 times a year. I told the cashier the price is more than it normally is for 3 pointer plus xtra meat and they just ignored me and said it was right. I pay and then l... read more

Amy Rodriguez's profile image
Amy Rodriguez 
a week ago

Worst chipotle store I have been to, my home is 8 min away from here and I always have to put my order at a different store. The food was bad their service is bad. 

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 3.1 star rating with 507 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is open now. It will close at 6:00 p.m. 

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