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Chipotle Mexican Grill
- Fremont, CA
About this business
Location details
44029 Osgood Rd #106, Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1 for TERRIBLE customer service and the place stinks. The bathroom is always dirty. And they don’t know to say thank you. So rude. They look like they hate their jobs.
Got my order wrong and then the remake was also incorrect. Very disappointing.
The steak was mushy and disgusting I wanted to throw up🤢
I've noticed a trend where online order portions have been getting smaller and smaller, but today’s order was unacceptable—the bowl barely had a thin layer of rice at the bottom. Even though this store is close to my house, this will definitely be my last time ordering from here.
Emailed the CEO Scott Boatwright, The employee serving me couldn’t understand basic English, she only knew Mexican, which led to my usual chicken bowl (around $11.50 after tax) being charged at $19. Despite trying to explain the issue, the communication gap continued, and the cashier, Neomi, sided with her colleague rather than helping resolve it. My suggestion is simple: Please ensure that customer-facing employees can understand and communicate in basic English, regardless of their background. It’s essential for accurate... read more
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 3.4 star rating with 693 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is closed now. It will open at 9:00 a.m.
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