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Chilly Dogs
- Pet Stores
- Stittsville, ON
About this business
Location details
135 Iber Rd Unit #8, Stittsville, ON, K2S 1E7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a harness on August 25, and was informed that the colour I selected wasn’t available so it would be a 1-2 week wait which I was fine with. I was told I could try it on in a different colour to see if it fit correctly. When I tried it on my dog from the drop box, it didn’t fit quite right. August 29th I emailed back that it didn’t fit correctly and on September 9th (11 days later) I recieved an email asking to coordinate a fitting with them. I replied the same day asking if the upcoming Friday would work. No response ... read more
Amazing staff. Awesome product. Our third coat. Please make sure you arrange your in person visit ahead if you are local!!!!!
Nat was fantastic fitting my dog and was able to find the perfect fit for a pulling harness for our skijoring adventures
I eventually got an excellent coat for my dog - but sadly the customer service was rushed, sending me a smaller size - when I wanted bigger - then eventually sending me a bigger coat which now fits. Different people gave me different information about what would be coming in the order and everyone tried to avoid the (promised) zoom chat which would have solved the problem and gotten me the right coat the first time. Nat seems to be very defensive and not willing to take feedback and to blame me for their mistakes with the mi... read more
I bought a coat for my dog 7 years ago and it’s still going strong! She’s 65lbs and on the long and lean side - the Chilly Dogs coat fits her perfectly. She’s a senior now so I’m trying to buy her pyjamas for the winter and this was the first place I looked haha, thought I’d finally leave a review :)
Frequently asked questions about Chilly Dogs
How is Chilly Dogs rated?
Chilly Dogs has a 4.8 star rating with 38 reviews.
When is Chilly Dogs open?
Chilly Dogs is closed now. It will open at 9:00 a.m.
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