Childtime of Painesville

Gem9874 

on Google

a month ago

I’ve waited long enough to leave this review but I’ve had enough!! Took a week’s full of tuition from my bank account when my child was no longer enrolled. I was told I would have a refund within 5-10 business days. That was on 9/16/25. It is now 10/13/25 and still no refund!!! When I called the customer service number to check on my refund again, they wouldn’t even help me!! She could care less!! Why are you stealing from parents? Why have you not given me MY money back they you wrongfully took from my account? Completely u... read more

Rachel Bretz 

on Google

2 months ago

I was scheduled to do a tour today. We waited for a little…but when we were waiting, I saw a teacher snatch some thing from a child’s hands. I also saw a child standing on a table and one standing on a chair next to what looks to be a changing table. Not to mention, the teach had a child I’m assuming who had an accident standing on the changing table… naked from the waist down where EVERYONE could see. No privacy. I would never send my child here. I would not be able to focus on my work knowing my child may not be well taken... read more

Emma Mohnkern 

on Google

2 months ago

I was not impressed with the level of care provided. While the facility promotes having cameras, each time I checked on my daughter she was left in her crib crying, even after staff had told me she was awake from her nap. It also appeared that very little effort was made to encourage her to drink her bottle—if she fussed, they would give up almost immediately and put her down. This lack of patience even led to her being sent home simply for being “too fussy,” despite her not having a fever or illness and only teething. Addit... read more

Matthew Cristino 

on Google

3 months ago

Our son has gone here for almost 2 months and it’s been the worse experience ever. Came home with bites on his back with no explanation today which was the last straw. Ask them to make sure he keeps his socks and shoes on and they say if we tell them 3 times and they still do it oh well. Today I saw on video a teacher lifting up a kid by one arm. Nope not going to be there anymore. The food they give sometimes I wouldn’t eat as an adult let alone a young child. I will continue to raise my concerns to whoever I need to until ... read more