Children's Dental Health of Aston

Janine D. 

on Birdeye

a year ago

Office staff is rude. I was 7 minutes late for an appointment because of an accident on 322 and they turned me away because it was the last appointment for the afternoon and they wanted to go home. Receptionist said we only take people about 5 minutes late it’s our policy. I tried to call but they use a call center to handle all calls and I was unable to get thru. Not to mention this is the second time I took off work and secured a sitter for my other kids and was turned away. Time before this the call center scheduled me ... read more

Charmaine J. 

on Birdeye

a year ago

Every other appointment they're canceling my child. This is the third cancellation in the last year . It's ridiculous !!!!! This place is not recommended at all !!!  

Julianna S. 

on Birdeye

2 years ago

Do not bring your children here!!! Never!!! My son has been in excruciating pain for 2 weeks since this office put his braces on wrong!!! Whenever we try to contact the office to get the displaced wire fixed, or the bracket that has left a giant open wound in his mouth we are met with only answering machines and excuses. When I finally do get an apt at an office an hour away for them to tell me there is nothing they can do. Mean while I take his to his regular doctor and they tell me he has a giant wire pointing directly int... read more

Cathy G. 

on Birdeye

4 years ago

The don’t provide any accommodations for kids, and rush with the procedure without care if the kids are comfortable. For my daughter, the cleaning is so rush and rough, and her gum was broken by them. For my special need son, the did not want to take any extra efforts to take his x-ray or cleaning. We switched to a family dentistry and easily they were able to take care of him with more patients and time. So don’t go, and I regret not have changed the dental care for my kids earlier. 

C Z. 

on Birdeye

5 years ago

BEWARE PARENTS!!!!! The billing/insurance department is totally inept. Due to their failure to properly code and bill my insurance back in 2018, I now have to pay $160 that would have been covered under insurance, fyi.. anything after a year of service is not covered by insurance. I can't believe I'm just finding about about this now and receiving a bill and calls from a collection agency. Thanks alot!!!! After 6 years of being my kids dentist, they will not returning.