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Chief Financial Credit Union- Headquarters

4.7

About this business

Chief Financial Credit Union was established in 1941 by a group of GM Pontiac Motors employees that believed people should help people. Nearly 80 years later, Chief has come a long way from our humble beginning in a toolbox on that shop floor, but we have never strayed from the original purpose: People helping people. The Credit Union’s commitment to helping does not end at our doors. At Chief Financial, “more than money” is not just a tagline – it is our culture and the fuel that drives our mission. 

Location details

200 Diversion St, Rochester Hills, MI, 48307, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.7189 reviews
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Timothy Salinis's profile image
Timothy Salinis 
on Google
a month ago
James Mitchell's profile image
James Mitchell 
on Google
8 months ago

I’ve never dealt with better customer service anywhere else. I spoke with Monique and Maggie and they were so extremely pleasant to deal with and cared a lot about making sure I could make the best financial decision possible along with answering several questions giving me the best information possible. Definitely recommend Chief Financial to anyone 

Sheila Denstaedt's profile image
Sheila Denstaedt 
on Google
10 months ago

April 30, 2024 - Thank you Jaland Barton for you kindness and compassion in helping my 15-year-old remedy a bad online purchase decision. Appreciate you taking the time to listen and investigating what needed to be done to alleviate the situation! You really epitomized customer service today! Love the Chief CU team! ___________________________________ I recently took my son to Chief Financial Credit Union to open an savings/checking account and couldn't be more happy about our experience . They took the time to chat with him... read more

David D's profile image
David D 
on Google
a year ago

I'd give a zero star rating if that were allowed. I have a small loan through CFCU, the loan was great with a great rate. But do not expect ANY service here. My account is ALWAYS locked for "inactivity" so I cannot look at my balance with out calling them to unlock my account to which I have to wait HOURS on hold to speak with anyone. Only for them to reset my account. Absolutely poor online and physical help. They earned this 1 star. 

Elizabeth Longley's profile image
Elizabeth Longley 
on Google
a year ago

The Baldwin Center highly recommends Chief Financial Credit Union. We have been a member for over a decade and the service is outstanding! 

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Frequently asked questions about Chief Financial Credit Union- Headquarters

How is Chief Financial Credit Union- Headquarters rated?

Chief Financial Credit Union- Headquarters has a 4.7 star rating with 189 reviews. 

When is Chief Financial Credit Union- Headquarters open?

Chief Financial Credit Union- Headquarters is closed now. It will open tomorrow at 9:00 a.m. 

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