Chickahominy Family

William C. 

on Yellow Pages

9 years ago

I made a appointment for the first time. It was 9:am on a Saturday. I showed up 30 min early to complete paperwork. At 9:30 the nurse took me to exam room. I sat there for 45 minutes and asked how long to see someone. I was told a few minutes more. 20 minutes went by and still no Physician!!! 

Lori K. 

on Yellow Pages

11 years ago

Avoid this place unless you want to be billed for services you didn't receive and have critical care ignored. They don't care, won't admit or fix mistakes and are rude and unprofessional beyond all imagination. 

seriousbiznass 

on Yellow Pages

11 years ago

This the worst doctors office! Honestly, I'm not sure how they're even still in business. Clueless providers, I've been misdiagnosed several times here, one being very serious. Mountcastle is worthless & has no shame is showing how uncaring & money hungry she is. Avoid if possible! 

newkentcitizen 

on Yellow Pages

12 years ago

I would not recommend this place to anyone! My daughter and I have gone to this office 5 times now and we have only been able to see a doctor once - opting to see someone else (a PA-C, or FNP) instead of waiting a week for an appointment with a doctor. The nurses have always been great and they seem very competent. The staff at the front desk has been great with the exception of one visit. The FNP we recently saw, however, was horribly rude and incompetent. Honest to goodness it seemed like she heard the symptoms, argued abo... read more

scott.forlines 

on Yellow Pages

13 years ago

I am going to be honest, I have been a patient here since 1998 and in the last few years they have become nothing more than a glorified Patient First, and the bedside manner is all but gone. All they want to do it throw a prescription at you and not much more. And getting a same day appointment is about out of the question. 

patient 

on Yellow Pages

13 years ago

I and my family have been going to Chickahominy Family Practice for nearly 20 years. The doctors and nurse practitioners all display a high degree of professionalism and competence. I have found the office staff to be extremely courteous, organized, polite and helpful. If anyone has found Michelle or her staff to be rude and/or unhelpful, I would assume that it was because that person behaved inappropriately in the first place and Michelle and her staff responded in a way that any of us would. 

bigbuckbruce 

on Yellow Pages

13 years ago

Dr. Gokli, Dr. Thomas, and Joe treat you well and in my opinion are good doctors. Because of the professionalism of office staff (front counter) I have to rate low on courtesy/professionalism of office staff, and bedside manner as the front counter personnal are the first repersenatives one encounters. Especially the one who is seated to the left as you enter, is to say the least, the rudest one of all. I think this is because of the office manager, Michelle, who is totally rude and unprofessional and passes this indifferenc... read more

beaufloyd 

on Yellow Pages

15 years ago

I chose the Providence Forge Medcare, part of the Chicahominy Family Practice, Inc., because they had one or more family doctors available in the building. I had assumed that the nurse practicioner Margaret Mountcastle would consult one of the medical doctors when I began to have serious trouble with a prescription that she presribed and continued to increase in dosage regarless of its bad effects. When I asked her to get another opinion from the doctors, she retorted: "I know as much as they do--they're just p.c.s!" (primar... read more

ancjmc 

on Yellow Pages

15 years ago

First of all, there is only one doctor there, the rest are PA's but you get charged the same as if you were seen by a real doctor...but you only will if it is somewhat severe and the real MD sees you. Most importantly, the staff SUCKS to say the least, they are all rude, inconsiderate, (mostly obese) women who I am assuming are not nurses..maybe LPN's, CNA's to be polite but are just receptionists who seem to hate their lives and their jobs. DO NOT SEND ANYONE YOU CARE ABOUT HERE!