Chicago Camera Repair Specialist

Edward Keenan 

on Google

6 months ago

1-Star Review: Extremely Unprofessional Experience I brought my Ricoh camera here for repair, and it turned into almost two months of total frustration. At first, the owner told me to send it in so he could take a look. After that, I didn’t hear back for two weeks. When I called, he said a part was missing. I sent him what I had, then waited another two weeks with no update. Every time I called, there was a new excuse — and long gaps of silence. Eventually, he said he’d “try to find a part,” but after three more weeks, still... read more

Michael Roman 

on Google

6 months ago

In November 2024, I paid $350 to repair my Sony FE 24-70mm F2.8 GM II lens (valued at $2,500). Bill demonstrated it working in his shop, but it broke again within days with the same issue. I returned the lens on November 25, 2024. Bill acknowledged the failed repair and promised to fix it at no charge. Over the next year, Bill kept my lens and never returned a single call. I visited the shop at least five times and called periodically, too. Each time he seemed anxious and irritated by my persistence, promised to call, and th... read more

Nicholas Balabanoff 

on Google

7 months ago

$180 dollors, 2 and half months. And my camera lens is still broken. I came in to repair my canon ef 28-70mm f2.8 because the af ring was sticky. He said it would be a month... a month goes by, he says it's fixed and to come pick it up. I do so and get home, it takes less then day for the exact issue to come back. I take it back to him to get this solved, he says, sorry ill fix. A month goes by, nothing. I called and he says soon. Then about a month later we get everything solved, I pick it up, works in shop, works for less ... read more

Kyle Edwards 

on Google

7 months ago

I dropped a lens and called on Monday to ask if I could stop in to have it checked out. If it was repairable, I’d need to have it back by Thursday. I picked up the repaired lens today (Wednesday afternoon) and it works perfectly! The cost to repair it was less than half the price of buying a used replacement lens altogether. I’ll definitely return here the next time I drop a lens (let’s not kid ourselves… it’s gonna happen again)