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3600 111th St, Urbandale, IA, 50322, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Service Department charges 180 for diagnostic and then also charge for the “parts” they use to diagnose said issue. So when you think 180 plus tax add 30 more dollars on to that. I have taken my vehicle here three times and every-time I get it back there is something new besides the issue I took it in for wrong. I am very disappointed and will not be purchasing another vehicle from here or utilizing them again even though I have a warranty on the vehicle
They said they checked my tire pressure and aired them up to 35 psi but the tire pressure was still low-the exact same readings as before it went in. Makes me wonder what else they said they checked but really didn't.
After telling the rep. what to focus on and not focus on, I received a video of the technician pointing out things I said not to focus on in addition to a confident statement of what was causing the DTC and what would fix it. $300 later I left the service center and before I was 10 miles away, the same DTC came back. After numerous calls to the rep (did not set up voicemail) and one message to the service manager (he did not call me back), I stopped wasting my time.
After telling the rep. what to focus on and not focus on, I received a video of the technician pointing out things I said not to focus on in addition to a confident statement of what was causing the DTC and what would fix it. $300 later I left the service center and before I was 10 miles away, the same DTC came back. After numerous calls to the rep (did not set up voicemail) and one message to the service manager (he did not call me back), I stopped wasting my time.
Chevrolet Service Center has a 4.3 star rating with 20 reviews.
Chevrolet Service Center is closed now. It will open tomorrow at 7:00 a.m.
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