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Houston, TX, 77007, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Even with an appointment an oil change took about 3 hours. Would like to see the status on my phone as other dealerships do.
I had to take my vehicle to them after someone rear ended mine. Knapp Chevrolet body shop was excellent. I dropped my car off filled out some paperwork and they took it from there. I downloaded their status app which allowed me to track its progress and within 2 weeks it was done. It looks really good. If I have an issues I only need to contact them because they guarantee their work. An overall satisfying experience considering the overall inconvenience of having an accident. Highly recommend their services.
The 2 stars are for the work only, which looks good. Had my car in the body shop here. I prepaid the parts since they insisted. When it was time to do the repair, they couldn't find the part so they ordered a new one. Then, I saw that they billed me for it again. The rep said they had deducted the part's cost from the hourly charges but had to include the part cost because that was the only way he could account for the missing part so it wouldn't show as an extra part in stock. So they're hiding that they lost the part by cr... read more
Did not communicate any updates with me about my car. The person assigned to me was always unavailable and then didn't listen to my voicemails so I had to re-explain issues over and over. The work was not inspected after it was done so I had to point out more areas and then wait another day. The reception woman was very kind, helpful and polite though and a positive part of my experience. Surprised at the quality considering this is a dealership.
Chevrolet Body Shop has a 3.5 star rating with 14 reviews.
Chevrolet Body Shop is closed now. It will open tomorrow at 7:00 a.m.
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