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Chesapeake Urology
- Healthcare
- Germantown, MD
About this business
Location details
19851 Germantown Rd, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is specifically for the Germantown location and specific for the assistant site manager or whatever her position is named Cindy. When a patient is visibly ill and in pain and you treat them without compassion, empathy or care, you have no business representing or being the face of a medical organization. You have no business being in the health care field that caters to sick people. Cindy, you should be ashamed of the way you treated me in my time of distress. I really hope you get the re-training you ostensibly require... read more
Saw Dr. Sharma. He seems knowledgeable but a little condescending. The problem is with the practice. Wait times are terrible, also it took 4 months to get an appointment. After 1st visit he wanted a follow up in 6 to 8 weeks, but next available appt was 3- 4 months. when it got near I realized I couldnt make it so I called to reschedule and had to wait another 4 months. I finally gave up on this practice. Also they use an overseas call center for appointments and it takes 20 min or more on the phone to try to schedule.
Like other reviews I would have to agree that the service is terrible. Waiting times at doctor offices are normal, but not like this. Just had to wait for 30+ minutes on the zoom call without any notification when the Doctor would show up. Dialed in on time to get all the pre-screening done and at 2pm (see screen shot), nobody was there for the 1:30pm appointment. This hurts, especially when you book your own work schedule around these doctor visits. Informed insurance company to not pay for this visit as promised service wa... read more
Is there anyone out there who is happy with the service they get at chesapeake urology? Everytime you call it takes 30 min or more to get through to a live person! If you are able to get through on the portal you are left wondering if anyone checks it- took me 5 days to get a prescription for a lab confirmed uti. Anyone know of a urologist in upper montgomery county who isn't part of this heinous organization??
Frequently asked questions about Chesapeake Urology
How is Chesapeake Urology rated?
Chesapeake Urology has a 1.5 star rating with 4 reviews.
When is Chesapeake Urology open?
Chesapeake Urology is closed now. It will open tomorrow at 9:00 a.m.
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