Chesapeake Health Care OB/GYN

_lor. Kay 

on Google

3 months ago

God forbid you have something really going on. It's impossible to reach someone, and then they forever to call back. I have been having issues with my BC and was calling for 3-4days. When I decided to just go inside the office to talk to someone; the nurse finally decided to give me a call and send me to the hospital. I stayed at the hospital for 7hrs and didn't receive a call from my gyn office till days after. Not only that I find it very inconsiderate that all bays of the front be open and NOBODY STILL CANT ANSWER THE PHO... read more

Amy Farg 

on Google

4 months ago

Do not recommend this office. You can only ever reach the answering machine. It is hard to get a real human on the phone. Some of the office staff are very nice and others make you feel like you are crazy for seeking follow up care. I felt like a number and an inconvenience to them. Was having a miscarriage that was potentially ectopic and I do not feel like they did proper follow up or cared about my future fertility or long term impact at all.i did not trust them with my care and certainly would not trust them with the car... read more

Alyssa Hazel (Matrenox) 

on Google

5 months ago

Believe the bad reviews. I'm currently 36 weeks pregnant and I can confirm that even though they insist you check in early (and arrive ready to do a urine test), I have been kept waiting on average an additional 20-40 minutes for nearly every appointment. The worst time was when I was held up nearly an hour before I finally saw a practioner. This does not include having to wait to check out. I also haven't ever been able to call in and speak to someone. I'm always sent to voicemail and always have to wait way too long to hea... read more

Kera Patterson 

on Google

2 months ago

This is now the 2nd–3rd time I’ve called and it’s beyond frustrating at this point. Your office called ME to set up an appointment, and I’ve been trying to call back just to let someone know I can’t make that day because I already have another appointment. Somehow that has turned into an impossible task. Every single time I call, it goes straight to voicemail. I’ve stopped leaving voicemails because clearly no one bothers to return them. What is the point of having a phone line if no one ever answers it or follows up? Pati... read more

Kaitlin Britt 

on Google

7 months ago

I understand that this place gets a bad reputation for multiple reasons including wait times and phone issues. I have to say that Dr. Urban has delivered my last two babies and I have received nothing but excellent care from the entire staff during both pregnancies. Dr. Urban is simply the best- there is no one like her and her patient care is unmatched. My first son was born at Hopkins and the level of care I received at that hospital was horrible compared to Chesapeake/ Tidal Health. This staff is dealt very stressful and ... read more