This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Cherry Hill Volkswagen Service
- Automotive
- Cherry Hill Township, NJ
About this business
Location details
1100 Haddonfield Rd, Cherry Hill Township, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’ve owned three Volkswagens and have always serviced my vehicles at VW dealerships. After moving to New Jersey two years ago, I started using Cherry Hill Volkswagen for service. In October, I brought in my 2021 Tiguan for routine maintenance and mentioned that my check engine light had been intermittently coming on and off. I was told that because the light was not actively on during the visit, additional diagnostic charges would be required to investigate it further. Since it wasn’t currently illuminated, I opted to procee... read more
I have had very positive experiences here. My VW needed various repairs and they were always getting me in and out of the service center as quick as possible. They always clearly explain the price of services and asked for my approval before proceeding with work.
In for 10k mile service on my Atlas. Main computer system was down, but Erik explained situation and checked me in as quickly as possible. Even went back to check how long servicing may take if I decided to wait. All staff I encountered were courteous and helpful. Great experience as usual!
Beware. My daughter took her car for tire rotation. I went with her to pick it up. When I inspected the tires, they were in the exact same place. They never rotated them. When I told them how I knew, they did the job. Beware
I am extremely disappointed with the service department at Cherry Hill VW. It is clear there is a major lack of communication and respect for the customer's time here. Service Manager Ben Faupel was especially unhelpful and unsympathetic to my situation.
Frequently asked questions about Cherry Hill Volkswagen Service
How is Cherry Hill Volkswagen Service rated?
Cherry Hill Volkswagen Service has a 3.4 star rating with 92 reviews.
When is Cherry Hill Volkswagen Service open?
Cherry Hill Volkswagen Service is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com