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415 Smyth Rd, Ottawa, ON, K1H 8M8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Our month-long nightmare under Charge Nurse Natalie's care at CHEO's 5th floor revealed a disturbing culture of discrimination and institutional neglect. From day one, Natalie treated our family markedly differently than white patients - shouting basic instructions at us while quietly explaining the same things to others, rolling her eyes when we asked questions, and making a show of reluctantly helping with tasks she performed cheerfully for other families. The breaking point came when she loudly announced to the entire nur... read more
Long wait
Our experience on the impatient unit(5th floor) at CHEO is similar to what others have shared—overworked nurses and a lack of care from floor management, not just for the staff but also for the patients. Unfortunately, we also noticed a troubling pattern where people of color, including ourselves, seemed to receive less care and attention. Especially nurse Natalie, who is a racist and a bigot. Some staff members also didn’t even try to hide this disparity, which added to the frustration of an already difficult situation. Whi... read more
Our experience on CHEO’s 5th floor was nothing short of infuriating. Overworked nurses and indifferent floor management created a toxic environment that failed both staff and patients. But what truly enraged us was the blatant disparity in care for people of color, including our own family. Some staff didn’t even bother to hide their biases, making an already unbearable situation even worse. The charge nurse, Natalie, was particularly appalling. Her behavior was not only unprofessional but openly racist and bigoted. It felt ... read more
CHEO Foundation has a 3.8 star rating with 43 reviews.
CHEO Foundation is closed now. It will open on Monday at 8:30 a.m.
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