Chateau Beachside

Jess Bello 

on Google

3 months ago

I was very disappointed with my recent stay at Chateau Beachside. Prior to arrival I had been assured the room would be clean, however this was not the case. There was visible dust and hair in the room, and when I pulled the couch out it was extremely dirty. The areas underneath the couch and the bed looked as though they had not been moved or cleaned for quite some time, and there were marks on the bedding which was very off-putting. Throughout our stay there was also a constant sound of water running behind the wall direct... read more

Array 

on Google

3 months ago

We just checked in to hotel. They are asking for AUD 500 as deposit and other charges in the case of lose of key or asking for a fresh towel. Initially, I thought the hotel is good, safe and secure; however, while entering to the room, we saw doors are old fashion and not secured well. Sofa covers are dirty, full of stains, and sofa cushions are not good. Glass windows have not been cleaned since ages. Hygiene is not maintained. 

Amanda Richardson 

on Google

3 months ago

Great location but it’s a mixed bag depending on which room you get. Our group has stayed there before and been happy with the room, dated but with everything you need. Our most recent stay had us in an unrenovated room with no air conditioning. We kept the windows open at night and the sounds of Surfer’s Paradise was disruptive. There was also a bar fridge when we’d had a full sized fridge in the past. On a small note, there was no dishcloth or tea towel. I asked for them at reception and was told none of the rooms had a te... read more