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Chase Mortgage

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Location details

3660 FM 1488, Conroe, TX, 77384, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
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Natalie E.'s profile image
Natalie E. 
7 hours ago

when it comes to this specific chase branch I can say that im VERY VERY disappointed ! I work right next door and i have walked in several times trying to make an appointment for opening an account , none of the times worked with my time frame so I left without an appointment . after I left I started receiving calls from Chase to schedule a day I can come in . i was unsure of making an appointment because of my tight work schedule but I figured since they kept reaching out for me to make the appointment they valued me as a ... read more

Jane M.'s profile image
Jane M. 
2 days ago

I recently had my Amazon account hacked, the charges were tied to my chase bank card. There were daily charges of more than $200.00. I called the fraud department 5 times, spoke to representatives in the Philippines with different understanding of the English language. Five calls- I asked to have the card cancelled FIVE TIMES. Every morning when I woke up, more items were ordered. FIVE CALLS, FIVE REQUESTS!! Still not resolved!!  Crappy company with no customer service and representatives who do not speak English. Do better ... read more

Ruth G.'s profile image
Ruth G. 
4 days ago

I'm so very disappointed with the El Paso Chase Bank on Alameda, and their bankers there. Manny Panngasiri has never had the curtesy of returning my call since I first dealt with him in May and was told he'd call me by the end of the week. Here we are late June and still not one phone call ever returned after leaving numerous messages. Customer Service does not exist here with the bankers! 

Jack S.'s profile image
Jack S. 
2 weeks ago

I can’t understand what they are saying. Try hiring some Americans. 

Allison R.'s profile image
Allison R. 
4 weeks ago

The chase ATM on Ballinger couldn't dispense money yesterday, it's apparently as broke as the rest of us. So I had to use a non-chase ATM. I just called customer service and got passed back and forth between departments. Then they said they would not refund the 2.95 I was charged by the company who owns the ATM and the chase charge hadn't come through yet, so they wouldn't reverse that either. They told me I had to call back. After getting passed around today and having to give my information over and over, I'm unwilling to ... read more

Nunez M.'s profile image
Nunez M. 
a month ago

05/17/2026 Chase Bank – Fox Valley Area Customer Service Department Subject: Formal Complaint Regarding Discrimination and Unfair Treatment To Whom It May Concern: I am writing to file a formal complaint regarding the treatment I received at a Chase Bank branch in the Fox Valley area of Wisconsin. During my visit, I felt that I was treated unfairly and differently because I am Hispanic. Instead of receiving professional customer service and assistance with my fraud complaint, I felt ignored, disrespected, and treated as... read more

Nunez M.'s profile image
Nunez M. 
a month ago

05/17/2026 Chase Bank – Fox Valley Area Customer Service Department Subject: Formal Complaint Regarding Discrimination and Unfair Treatment To Whom It May Concern: I am writing to file a formal complaint regarding the treatment I received at a Chase Bank branch in the Fox Valley area of Wisconsin. During my visit, I felt that I was treated unfairly and differently because I am Hispanic. Instead of receiving professional customer service and assistance with my fraud complaint, I felt ignored, disrespected, and treated as... read more

Regina S.'s profile image
Regina S. 
a month ago

Working with Michael Salata and Nick Stangelo at the Wadsworth branch has been a wonderful experience for my husband and me. They are knowledgeable, personable and attentive. Those who work at the counter are also very friendly and service oriented. Thank you! 

Chelle Y.'s profile image
Chelle Y. 
2 months ago

We were at this branch on April 18, 2026. There was a quite a long line already when we arrived, but it didn't take too long at all. The teller, Madison, was efficient and kept the line moving quickly. Madison also assisted us with additional information. Lots of thanks to the great service! 

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Frequently asked questions about Chase Mortgage

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Chase Mortgage has no reviews yet. 

When is Chase Mortgage open?

Chase Mortgage is open now. It will close at 6:00 p.m. 

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