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Chase Mortgage
- Mortgage Lenders
- El Paso, TX
About this business
Location details
1533 Lee Trevino Dr, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Horrible customer service, the man at the front desk on the right, had problems with him twice in a row. Its’s almost as if he has get payed for not helping clients. No problem solving just adding fire to more fire… Also seems like the other staff enjoy making the clients life difficult. Absolutely terrible. Will not be returning!
Fairly new client to Chase. Horrible customer service, I had a simple question and called 5 times, no one answers and automated service hangs up. Called the 1800 number, no help either, was told to contact my local branch. I drove there, 40 minutes for me, was told they don't cash US savings bonds series I, after 2 employees had to go find out. How do employees not know what financial services they do or don't provide? Total waist of time, thankfully I kept my Wells Fargo accounts, will be cashing them at Wells Fargo across ... read more
I recently visited a Chase Bank branch seeking notary services for two business-related affidavits: a Business Affidavit Disclosure to the City of El Paso and an Indebtedness Affidavit. Upon arrival, I was informed there would be an hour-long wait, despite only one person ahead of me. After waiting for about 10–15 minutes, the notary informed me that I couldn’t receive notary services because I wasn’t an authorized agent on the corporate account. This decision was made before verifying my identity or checking my association ... read more
The most trustworthy and reliable bank in the United States.
Frequently asked questions about Chase Mortgage
How is Chase Mortgage rated?
Chase Mortgage has a 2.8 star rating with 68 reviews.
When is Chase Mortgage open?
Chase Mortgage is closed now. It will open at 9:00 a.m.
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