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Chase Mortgage

2.8

About this business

Location details

1533 Lee Trevino Dr, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.871 reviews
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Pa Va's profile image
Pa Va 
a month ago

Best place to bank, I’ve been a customer for years. 

Juan Castillo's profile image
Juan Castillo 
a month ago

Terrible customer service. Spoke with a female manager about poor customer service and she tried to turn it back on me. I would never bank here. 

Jose Romero's profile image
Jose Romero 
a month ago

Love my Bank! 

nick's profile image
nick 
2 months ago

Horrible customer service, the man at the front desk on the right, had problems with him twice in a row. Its’s almost as if he has get payed for not helping clients. No problem solving just adding fire to more fire… Also seems like the other staff enjoy making the clients life difficult. Absolutely terrible. Will not be returning! 

Kid Goku's profile image
Kid Goku 
3 months ago

Fairly new client to Chase. Horrible customer service, I had a simple question and called 5 times, no one answers and automated service hangs up. Called the 1800 number, no help either, was told to contact my local branch. I drove there, 40 minutes for me, was told they don't cash US savings bonds series I, after 2 employees had to go find out. How do employees not know what financial services they do or don't provide? Total waist of time, thankfully I kept my Wells Fargo accounts, will be cashing them at Wells Fargo across ... read more

Frequently asked questions about Chase Mortgage

How is Chase Mortgage rated?

Chase Mortgage has a 2.8 star rating with 71 reviews. 

When is Chase Mortgage open?

Chase Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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