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Chase Mortgage

2.1

About this business

Location details

5085 Troup Hwy, New Chapel Hill, TX, 75707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.136 reviews
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Jj Jj's profile image
Jj Jj 
3 months ago

I’ve experienced several issues with my Chase Bank account since opening it, and unfortunately, the problems have continued over time. Each time I’ve reached out for assistance — whether in person, by phone, or online — the resolution process has been slow and often leaves the issue unresolved. While I appreciate the professionalism of some of the representatives I’ve spoken with, the overall experience has been frustrating and inconvenient. I expected a higher level of consistency and customer care from a major financial in... read more

Breanne Williams's profile image
Breanne Williams 
10 months ago

My husband and I went in to this branch to open a joint checking and savings account together after getting married and combining finances. The account manager was insanely disrespectful, speaking only directly to my husband and not making eye contact with me no matter the amount of engagement I attempted. My husband of course noticed because it was blatantly obvious his complete disregard of my presence, and tried to see if he would engage with me if he stopped making eye contact with him. He did not. My husband stood up in... read more

Jacob Phipps's profile image
Jacob Phipps 
a year ago

The reason I hate banks... a 10 dollar fee to cash a 150 dollar check. 

Michelle Morales's profile image
Michelle Morales 
a year ago

I was assisted by Paris to open a new account and she was wonderful! They have the sweetest and most welcoming staff I’ve ever encountered in a bank. My appointment started on time and I was helped with many options that worked best for me. I absolutely recommend coming here 

Robert Bavaro's profile image
Robert Bavaro 
a year ago

They do not protect you for scamming companys. Try a credit union. Have had better luck. 

Frequently asked questions about Chase Mortgage

How is Chase Mortgage rated?

Chase Mortgage has a 2.1 star rating with 36 reviews. 

When is Chase Mortgage open?

Chase Mortgage is open now. It will close at 6:00 p.m. 

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