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Chase Bank

4.8

About this business

Location details

21990 Colorado Dr, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.817 reviews
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Maria Checkley's profile image
Maria Checkley 
2 months ago

I have been banking with Chase and I’m so so happy, they take care pretty good, but specially Samantha, she’s been there for me all the way, As a private client, Samantha make me feel valued and respected, I feel very comfortable and trusted with my financial needs. I will never change banks again. I feel very confident with them, an Samantha is so knowledgeable and she resolved all my issues. 

Pk S's profile image
Pk S 
9 months ago

Samantha was incredibly helpful. My original appointment at another location got canceled, and I was redirected here. Despite having her own schedule, Samantha took the time to assist me, answered all my questions, and handled everything smoothly. She truly went above and beyond. Thank you for the excellent service—I highly recommend this location if you’re in Northern Virginia. 

Daniel Melo's profile image
Daniel Melo 
10 months ago

First time walking into Chase after years of opening account online and I was amazed with the customer service. I was greeted immediately, I was assisted by a nice lady, I didn't catch her name. Had to do some transactions and the last person to assist me wws Mustafa, had some questions and he assisted me with good information and also helped me with some account changes. Definitely coming to this branch for any future needs! A+++++ 

Dylan Nawa's profile image
Dylan Nawa 
a year ago

I had some issues getting my Chase account verified, which led me to visit this branch. Fortunately, Mustafa Al Jadooa provided exceptional customer service throughout the entire process. He was patient, professional, and genuinely made me feel like a valued customer. Mustafa took the time to understand my situation and worked diligently to resolve the issue as quickly as possible. He truly goes above and beyond! 

Kamran's profile image
Kamran 
a year ago

Mustafa Al Jadooa is an amazing private client banker who always goes above and beyond when helping his clients! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4.8 star rating with 17 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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