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Chase Bank
- Finance
- Westminster, MD
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
142 Englar Rd, Westminster, MD, 21157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wish this was better location because it is so local. The drive up ATM hasn’t worked in over 2 months and there’s no sign stating it’s out of order. I’ve gone inside to let them know and they did my deposit in person. A simple deposit took 3 staff members and around 20 mins and then another 10 mins of them trying to sell me an account. I just wanted to make a CC payment and continue with my day.
Poor service. I get that new businesses require training for new hires but it has been 11 months and they still cant get people trained to do simple stuff? I went in to check an email to see if it was phishing or not and the lady at the front desk was getting trained and told me to wait for the other employee to finish with his client. In the meantime, 2 other men who looked like they were training were sitting in their office which again I get that training takes time but as simple as whether an email was phishing or not sh... read more
I like Chase as a bank but this location is just not good. Me and my wife went in as soon as they opened today with 5 people working and the clerk lady said no one can help us for 45 minutes. No customers other than us in the building with 5 associates that won't help us open a third account which would take maybe ten minutes, really? I've had 1 helpful visit in the last 5. If you need an ATM go here. If you need a person to help you, go to a different location.
Was a little rough in the beginning but Jordan definitely made it 100% better.
If there was something less than one star they have earned it. Was told that I could not deposit money into my husband's account even though I had all of his information and account information. Mind you he was stranded in another state. I had to open an account was told I could then Zelle him the money instead doing a internal transfer. Long story short I was mislead by this bank. Then told there's nothing they can do. Working in customer service that is never an option or something you tell your customers. I see why this b... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2 star rating with 6 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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