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Chase Bank

3.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

248 Harvard Dr, Edwardsville, IL, 62025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.323 reviews
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Lydia Dean's profile image
Lydia Dean 
on Google
a week ago

I'm not too happy with my experience here. It's my dad's bank. We rushed to get here at 11am to add me as a beneficiary on my dad's account., and my sister as an authorized signer. My dad's visiting from out of town, so it was easier to do so while he's in town because he's older and gets flustered and confused trying to go and do this on his own. He also wanted to get some cash, so we walked to the front to do so. The associate told us to go to the atm because her computer wasn't working. We went to the atm, and it went thr... read more

Chris's profile image
Chris 
on Google
2 months ago

Been here twice and both times the ATM was broken. The second time I went inside and that one was broken too. Then the guy behind the counter took forever to figure out how to get cash out and acted like I asked him to do brain surgery. I just wanted to take out $60. Go somewhere else if you can. 

Esteban Cruz Ortiz's profile image
Esteban Cruz Ortiz 
on Google
5 months ago
SCOTT Wilson's profile image
SCOTT Wilson 
on Google
5 months ago

I have been a Chase Bank customer for many years, because of the number of ATMs they have across the US. My former profession required weekly travel and I frequently had to find ATMs during non-business hours. The Chase Bank in Edwardsville, IL removed the stand alone ATM they had operated in a central location near a major shopping center. The ATM at the bank has been frequently out of service in the past and has not worked for the past two months. I have called three times to report the broken ATM and waited on hold for ov... read more

Oscar Ruiz's profile image
Oscar Ruiz 
on Google
5 months ago

I was treated kindly. All the staff are excellent. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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