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Chase Bank

2.7

About this business

Location details

2397 Memorial Blvd, Murfreesboro, TN, 37129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.745 reviews
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TJ Harvey's profile image
TJ Harvey 
3 weeks ago

I don’t think I have ever gone into a bank and been treated as dismissively as I was on my trip to this branch. I came in to speak with a banker regarding a hold on a deposit and the gentleman that tended to me (shorter, well built gentleman who’s name I believe was Jordan), while nice overall, seemed far more concerned about getting me out of the bank than actually allowing me to speak with a banker to address my issue. I was told the wait was at least 30 minutes when I said I would wait to have a banker phone customer serv... read more

Jakob Houwing's profile image
Jakob Houwing 
a month ago

Justin Brantley is the best. Tried everything he could do to help in a certain situation and wouldn’t rest until he could find a resolution. Chase, hold that guy tight. I’ve never dealt with a better banker in my life. Wow. 5 stars. 

W S's profile image
W S 
2 months ago

Don't recommend NEVER answers the phone, RUDE and depressed staff and "Manager" lady doesn't seem nice or helpful asked for simple things to be done NO ANSWERS. The people in the lobby area looked bored and confused and went to Teller she seemed bored and didn't look to happy to be there 

Fluffy NoisyPanda's profile image
Fluffy NoisyPanda 
2 months ago
Rachel Crowell's profile image
Rachel Crowell 
3 months ago

They always freeze ur account. They take several days to verify a check. I would not suggest chase to my enemies. It’s been a horrible experience. The customer service don’t speak English well so they can’t help so don’t waste ur time or money with this bank. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 45 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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